Garret Norris | Page 10 of 28 | Sales, Marketing, Negotiation & Call Centre Training Sydney, Melbourne, Brisbane, Australia and Globally

5 Ways to Manage in a Changing Business Environment

by Sarah El-Moselhi | Apr 6, 2022 | Latest Business News and Trends

If the last two years have taught us anything, it is that being prepared for change is crucial. Companies that can weather changes will always perform better. However, this requires being constantly on top of the transformations occurring in and around our industry....

7 Key Factors of Workplace Inclusion

by Sarah El-Moselhi | Mar 31, 2022 | Latest Business News and Trends

Does Your Organisation Have a LURVCAT Diversity Protocol in Place? Diversity and inclusion are qualities and characteristics that distinguish us from one another. Throughout our life, our unique biological and genetic predispositions, experiences, and education alter...

$120 Tax Deduction for Every $100 Spent on Skills and Training

by Sarah El-Moselhi | Mar 30, 2022 | Latest Business News and Trends

The release of the 2022 Federal Budget has come with some positive news for businesses around the nation. Significantly, it is a massive boost in Skills and Training for Australian businesses. And here is the positive news for your business: there is no limit on how...

4 Tips to Generate a Sales Ready Lead

by Sarah El-Moselhi | Mar 17, 2022 | Latest Business News and Trends

What is all this buzz about a Sales Ready Lead? Working out what it is is crucial in managing your workload and staying productive. But how do you know which leads are in fact sales ready? A Sales Ready Lead can only come through collaboration between sales and...

4 Ways to Defend Price in a Negotiation

by Sarah El-Moselhi | Feb 23, 2022 | Latest Business News and Trends

Many procurement teams that have reached out to us say they are having conflicting objectives at the moment. And not surprisingly, supply chain continuity is often the key issue. They say be it their Sales, BD or KAM teams – they are all reducing costs to the absolute...

Changes to COVID Restrictions | What You Need to Know

by Sarah El-Moselhi | Feb 18, 2022 | Latest Business News and Trends

The NSW Government says it “is taking a staged and flexible approach to the easing of restrictions as the State continues to take a measured response to manage COVID-19”. These changes to COVID Restrictions mean you need to get ready for hybrid workplace...

Top 10 Customer Service Excellence Trends For 2022

by Sarah El-Moselhi | Feb 14, 2022 | Business Tips, Latest Business News and Trends

Customer expectations and Customer Service trends continue to evolve. As such, Customer Service teams need to keep up with changes. And most importantly know how to adapt accordingly. If your company isn’t meeting your customers’ expectations, you can guarantee...

10 Brain Teasers to Sharpen Your Mind for 2022

by Sarah El-Moselhi | Dec 16, 2021 | Fun and Learning

Did you know doing brain teasers and logic problems can improve any short-term memory loss? Challenging your mind with brain teasers and other types of puzzles keeps the connections between your brain cells pulsing. Plus, learning how to solve brain teasers improves...

How to ADAPT to Change

by Sarah El-Moselhi | Oct 27, 2021 | Business Tips

For both individuals and businesses facing the uncertain situations we often find ourselves in, the ability to ADAPT to change is incredibly important. Charles Darwin once said, “It is not the strongest of the species that survives, nor the most intelligent that...

Top 8 Tips for Sales Growth After Lockdown

by Sarah El-Moselhi | Oct 12, 2021 | Latest Business News and Trends

To come out of lockdown safely and effectively over the coming months and increase your Sales Growth, your business needs a Strategic Plan. Businesses need to proactively split their budget and time across both attracting and keeping customers. Otherwise, any...