5 Signs a Sales Deal is a Terrible Deal

5 Signs a Sales Deal is a Terrible Deal

There’s an old adage that says, “One rotten apple spoils the whole barrel.” If we apply this in the sales context, it absolutely holds true. Salespeople spend a lot of time and effort to close what they think is a ‘big win’ for them, and for their company in general....
Why You Should Fire Your Marketing Agency

Why You Should Fire Your Marketing Agency

Firing a marketing agency is an unsettling process, yet essential to keep a business moving forward. There are cases when it is the fault of the marketing agency, who fails to communicate or produce results effectively. Sometimes, it is the fault of the client, who...
Where has all the customer service gone?

Where has all the customer service gone?

Excellent Customer Service is one of the clichéd catch phrases that every company SAYS is important to them, but too few seem to really emulate. As someone with a background in customer service in multitude of industries, I’ve seen firsthand the importance of making...