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Every entrepreneur has to be a good salesperson. From pitching to investors to selling your product or service, getting people to understand the value you provide is a never-ending task. Of course not every great technician or business manager is…
One of the trends that are being followed by many companies today is the informal information. It’s a fairly new buzzword, primarily driven by the new communication technologies that have emerged in the market over the past decade. Simply put…
Customer journey mapping is a critical process that sales organisations should do to understand their customers’ experience in their business fully. It is also vital for a company to become more customer-centric, and to establish a competitive edge in the…
In order to achieve maximum customer satisfaction, your business must be able to instill the feeling that they matter to your business. And to do that, you need to fully understand them. Who they are, where they are what they…