by Sienna | Nov 29, 2023 | Business Tips
The lead up to the end of the year can be a stressful time in many workplaces. Extreme stress in the workplace can lead to so many issues including: Decreased employee engagement Staff burnout The breakdown of teams There are ways you can manage workplace...
by Sienna | Nov 16, 2023 | Business Tips
The burning question that is not as simple as it may seem. Contrary to popular belief, money is the result of business success, not the cause. For business owners and entrepreneurs, the definition of success is usually not measured in dollars at all. Business...
by Sienna | Oct 24, 2023 | Business Tips
The pursuit of success in business has become more challenging than ever. As a business owner or entrepreneur, you are constantly faced with numerous obstacles and decisions that can significantly impact the trajectory of your company. This is where a business coach...
by Sienna | Oct 16, 2023 | Business Tips, Customer Service Excellence
Today customer-centricity is no longer just a buzzword; it’s an important aspect of a successful business. A customer-centric approach places the customer at the heart of your business strategy, ensuring that their needs, preferences, and satisfaction are top...
by Sienna | Jul 17, 2023 | Business Tips
When people ask about our strapline “Hope is Not a Strategy” I ask them how often have they “hoped” that business will improve or “hoped” the new hire is a good fit, or “hoped” that sales will improve? When they respond with “Well everyone “hopes” for those...
by Sienna | Jun 26, 2023 | Business Tips
We are fortunate to work with and have worked with many great brands and when we look at what makes a brand stand out, I can look at the work we did with Neil Roberts when he was at Samsung delivering our Customer Service Excellence training. The Samsung brand...
How to manage workplace stress in the lead up to the end of year29/11/2023
What makes a Business Successful?16/11/2023
50 Powerful Sales and Customer Service quotes – Updated09/11/2023
Why Does Your Business Need A Business Coach?24/10/2023
How can I make my Business more Customer-Centric?16/10/2023