by Sarah El-Moselhi | Nov 3, 2020 | Business Tips, Latest Business News and Trends, Uncategorized
Whether you run a corporate powerhouse or a small business, Customer Service Excellence is core for your business’s growth. It also reflects the image of your brand – be it positive or negative. Customer Service Excellence is at the heart of every...
by Sarah El-Moselhi | Oct 19, 2020 | Uncategorized
There is something to be said about pressure and its ability to yield results. During a morning stroll, reasoning his thoughts on current affairs, HBB Group CEO Garret Norris got to thinking about coping mechanisms. His own coping strategies, his teams, people around...
by Sarah El-Moselhi | Sep 29, 2020 | Uncategorized
Coronavirus has taken a heavy toll on businesses and economic activity across the globe. Australian businesses that were forecasting growth and planning to recruit only a few months back are unwittingly shutting their doors. THE STORY CURRENTLY From corporates facing...
by Sarah El-Moselhi | Aug 18, 2020 | Uncategorized
My boss doesn’t like me. Not a statement for many, but for those that feel this way it is an overwhelming feeling that stops productivity and in turn, results. Your boss holds your success, financially and professionally, tight in the palm of their hands. It...
by Garret Norris | Jan 26, 2018 | Uncategorized
How does a business become successful? Is it about the quality of the product or service? The customer experience? The convenience? The local need? Building a successful company is about all of those things – but it all really comes down to SALES. You can have the...
by Garret Norris | Jan 22, 2018 | Uncategorized
If your offer is based only on price, there is a good chance that someone else will have a lower price than you; and you are prone to becoming involved in a bidding war that distracts from solutions. To avoid that, base your proposal on achieving more goals for your...