4 Steps to Effective Sales Communication

4 Steps to Effective Sales Communication

Every entrepreneur has to be a good salesperson. From pitching to investors to selling your product or service, getting people to understand the value you provide is a never-ending task. Of course not every great technician or business manager is a great sales person...
Tips to Embed a Culture of Customer Centricity

Tips to Embed a Culture of Customer Centricity

“Customer service is not a department; it is everyone’s job.” – Anonymous No business concept has ever been more important than to provide the right kind of customer service through the purchasing process and finally through the post-purchase process. That means that...