by Sienna | Apr 24, 2025 | DISC, Fun and Learning
At the HBB Group, we don’t just use DISC—we elevate it. While many businesses rely on basic DISC assessments to improve communication and teamwork, the HBB GROUP takes it a step further with the powerful insights of TTI Success Insights DISC. Backed by science...
by Sienna | Sep 27, 2024 | Customer Service Excellence
Customer satisfaction in any business is a must-have. Happy customers are not only more likely to stay loyal, but they’re also your best marketers. Research by Bain & Company shows that loyal customers are five times more likely to repurchase, four times...
by Sienna | Jul 18, 2024 | Customer Service Excellence
Are your team ORDER TAKERS or STRATEGIC ADVISORS? Acquiring new customers is important, but building long-lasting relationships with them is what truly drives sustainable success. Think about the brands you love and trust—there’s a reason you keep going...
by Sienna | Jul 8, 2024 | Business Tips
In a world where professional networking and personal branding intersect, LinkedIn has become a key social media platform. But it’s more than just a social media site; it’s a professional network that can significantly influence perceptions of both individuals and...
by Sienna | Mar 25, 2024 | Business Tips, Fun and Learning
In the modern workplace, we cannot undervalue the importance of effective communication. Beyond the words we speak, lies an unspoken language, that is, body language. This silent communicator, often overlooked, holds the key to establishing meaningful connections in...
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