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Customer loyalty is important to the growth and profitability of your business. The more customers you are able to retain, the more they are likely to return and re-buy your products and services. On the other hand, if they’re unhappy…
Most, if not all sales professionals have been taught at some point in the career to sell to their customers’ needs. However, while selling the product is essential (and is more straightforward), it is also the easiest way to erode…
In our previous post, we have discussed why driving sales is an important element to drive business success. Without your sales team, you will not be able to qualify and close new business, and there will be no one to…
“Keeping a customer is cheaper than looking for a new customer” is a statement that we often hear in the business world. While it holds true especially for newly opened ventures that operate in a highly competitive market, many business…