by Garret Norris | Dec 29, 2017 | Business Tips
When we put together management training, we like to involve potential participants in the design. This co-creation approach has some real benefits. Participants are engaged early on. Plus, we can understand precisely what their management challenges are. And...
by Garret Norris | Dec 26, 2017 | Infographic
“Customer service is not a department; it is everyone’s job”. And no business concept has ever been more important than to provide the right kind of customer centric service through the purchasing process. And finally through the post-purchase process. That...
by Garret Norris | Dec 22, 2017 | Business Coaching, Business Tips
Help! It is all changing! How to Handle Change. Never a more needed statement than in this time we are all navigating through. Hardly a week seems to go by these days without someone asking me about change. And moreover, how to manage change at work. The world is...
by Garret Norris | Dec 15, 2017 | Customer Service Excellence, Infographic
One of the trends that we are following as corporates today is informal information. It’s a fairly new buzzword. Primarily it is driven by our new communication technologies that have emerged in the market over the past decade. Simply put, informal information means...
by Garret Norris | Dec 11, 2017 | Business Tips
Productivity is the measurement of the amount of work we accomplish during a specific period of time. Productivity is an essential aspect of our workplace. It is directly related to the success or growth of our business. We need to learn the core 5 Things When...
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