by Sienna | Nov 19, 2024 | Business Tips
Customer reviews are the digital equivalent of word-of-mouth, and in the online world of today, they’re worth their weight in gold. No matter the size of the business you run, understanding how to harness the power of customer reviews can significantly...
by Sienna | Nov 6, 2024 | Business Tips, Fun and Learning
KONA and HBB Group’s communication training can have a significant positive impact on staff retention, particularly by improving workplace relationships, employee engagement, and overall job satisfaction. In fact, research from Gallup has shown that...