by Sienna | Sep 27, 2024 | Customer Service Excellence
Customer satisfaction in any business is a must-have. Happy customers are not only more likely to stay loyal, but they’re also your best marketers. Research by Bain & Company shows that loyal customers are five times more likely to repurchase, four times...
by Sienna | Sep 11, 2024 | Business Tips, Management and Leadership
Building a business isn’t just about having a great idea—it’s about making that idea work. And for that, you need a solid business strategy. Whether you’re a startup, a growing company, or an established brand looking to revamp your approach, a strong...
