by Garret Norris | May 31, 2017 | Fun and Learning
Listening has always a been deciding factor for a successful relationship. In a business perspective, as what James Cash Penney, founder of J. C. Penney stores said, “The art of effective listening is essential to clear communication, and clear communication is...
by Garret Norris | May 27, 2017 | Business Tips
In Australia and around the world, customer expectations for service are constantly increasing. Now, customers expect more than an answer to their question. They want their problems solved quickly and desire a personal interaction with a skilled agent, not automation....
by Garret Norris | May 11, 2017 | Business Tips
“Keeping a customer is cheaper than looking for a new customer” is a statement that we often hear in the business world. While it holds true especially for newly opened ventures that operate in a highly competitive market, many business owners still struggle to...
by Garret Norris | May 5, 2017 | Infographic
When planning for an exit strategy, seldom do companies know the importance of having a solid sales and marketing plan on their business. While aspects such as preparing the company for sale, identifying potential buyers, due diligence, and legal reviews are important...