by Garret Norris | Dec 5, 2017 | Uncategorized
Customer mapping is a critical process that we need to implement. That is so we understand our customers’ experience in our business fully. Plus, it is also vital for a company to become more customer-centric. That is, to establish a competitive edge in the...
by Garret Norris | Apr 29, 2017 | Uncategorized
One of the fundamental lessons we learned in economics is that customer demand is a necessity in order to survive in business. Given the right tools and methodical approach, one can make reliable predictions about their consumer’s behavior, which enable them to adjust...
by Garret Norris | Feb 1, 2017 | Uncategorized
Unreasonable customers are a common sight and are inevitable in any business. These customers are tagged as “unreasonable” because they often demand a service or product which are: not provided by your business; are impossible to satisfy, or haggle for the price which...
