by Garret Norris | Sep 1, 2017 | Business Tips
You see, there’s a lot of strategy that goes into designing a brand that can effectively represent a company’s values while simultaneously helping to create a positive association with its customers. Do you know the three cornerstone goals that anchor all of the best...
by Garret Norris | Aug 31, 2017 | Business Tips
There’s an old adage that says, “One rotten apple spoils the whole barrel.” If we apply this in the sales context, it absolutely holds true. Salespeople spend a lot of time and effort to close what they think is a ‘big win’ for them, and for their company in general....
by Garret Norris | Aug 25, 2017 | Infographic
Are you a leader or a manager? Do you lead your people, or do you manage your business? These are the questions that have always been asked by many entrepreneurs and also have been responded in different ways. Although it can be quite confusing, what many people don’t...
by Garret Norris | Aug 21, 2017 | Business Tips
Firing a marketing agency is an unsettling process, yet essential to keep a business moving forward. There are cases when it is the fault of the marketing agency, who fails to communicate or produce results effectively. Sometimes, it is the fault of the client, who...
by Garret Norris | Aug 15, 2017 | Infographic
Achieving positive sales result is no easy accomplishment. It requires an efficient sales process, positive brand image, and quality product and service to entice a single customer to make a purchase decision. To make this complex process less of a headache, a...
by Garret Norris | Aug 10, 2017 | Business Tips
Excellent Customer Service is one of the clichéd catch phrases that every company SAYS is important to them, but too few seem to really emulate. As someone with a background in customer service in a multitude of industries, I’ve seen firsthand the importance of making...
by Garret Norris | Aug 9, 2017 | Business Tips
With the abundance of articles written about leadership, it’s safe to say that people want to know the secrets of how to become an effective leader. Not just a leader – but a leader that people want to follow. In business, or in life in general, being a leader that...
by Garret Norris | Aug 4, 2017 | Infographic
“People buy into the leader before they buy into the vision.” – John Maxwell Leadership has a great importance in every business organisation for without it, maximum efficiency will not be achieved, and organisational goals will not be reached. Whether you own a small...
by Garret Norris | Jul 31, 2017 | Customer Service Excellence
As more and more customers reach businesses through different channels such as social media, website, email, and telephone, the need to provide correct and accurate information to customers has become more important. But while this should be an easy task for...
by Garret Norris | Jul 25, 2017 | Infographic
Let’s face it, landing a sale is very hard, but winning a customer over the phone is much harder. Because of the changing preferences of consumers these days, achieving a high call to sales conversion has also become tougher. But that doesn’t mean that phone sales...