Are You Serving Clients or on Servicing Them?

Are You Serving Clients or on Servicing Them?

by | Jun 8, 2021 | Business Tips

No doubt, customer servicing has always been a part of most sales management training, call centre training and customer service courses. But back off a bit, pause and try to recall if you’ve seen something like this scene played out in any of your travels. Is Your...
What is Sales Performance Analysis?

What is Sales Performance Analysis?

by | Jan 31, 2021 | Business Tips

A Sales Performance Analysis is a way of assessing where your business currently stands. That is, compared to where it wants to be in the future. Fundamentally, it uses industry businesses standards, performance, and other elements for comparison. Additionally, it...
What is SMART Brand Positioning?

What is SMART Brand Positioning?

by | Feb 21, 2019 | Business Tips, Infographic

What is SMART when it comes to Brand Positioning? Now you need to identify your brand’s uniqueness and determine what differentiates you from your competition. Firstly, determine how your brand is currently positioning itself. Secondly, identify your direct...
6 Ways to Develop Your USP

6 Ways to Develop Your USP

by | Feb 7, 2019 | Infographic

Unique Selling Proposition, USP, is what makes your business different from everyone else in your market. A strong, unique point of difference can help you attract and retain customers and reduce client churn. That said, pinpointing your USP requires some hard...
5 Reasons Why You Need an Executive Coach

5 Reasons Why You Need an Executive Coach

by | Jan 28, 2019 | Business Tips

As an executive, being an effective leader to your employees is not a mastered skill that you can quickly develop in just one sitting. Being an effective leader requires much training that can be supervised by an executive coach. Today, most executives are stepping up...