Garret Norris | Page 22 of 28 | Sales, Marketing, Negotiation & Call Centre Training Sydney, Melbourne, Brisbane, Australia and Globally

Old Fashioned Sales

by Garret Norris | Nov 5, 2017 | Business Tips

The more things change, the more they stay the same. This old adage holds true in many industries and the sales industry is certainly no exception. It seems there is a belief held by many of the so-called “gurus” of sales development that if you’re...

Horse’s Ass Will I Do It The Old Way!!

by Garret Norris | Nov 5, 2017 | Fun and Learning

This weekend I was speaking with a friend of mine while he was helping me with some landscaping at home. I was venting about how I am writing an article about “Old Fashioned Sales” as I was sick of people saying that to be successful in sales one can’t do it the “old...

The Art Of Setting The Right Price

by Garret Norris | Oct 31, 2017 | Business Tips

One of the secrets of a successful and profitable business is the right pricing of the products. When done correctly, product pricing can improve your sales performance, creating the foundation for a business that will prosper in the long run. Otherwise, get your...

Get To The Point When Selling Over The Phone

by Garret Norris | Oct 25, 2017 | Infographic

Brevity is an important aspect of any time constricted business interaction such as sales. However, with the myriad of distractions here and there, it can be challenging for sales agents to focus and just get to the point when selling over the phone. There are...

Spring Cleaning Your Business

by Garret Norris | Oct 20, 2017 | Business Tips

Spring cleaning is a term which means a thorough cleaning of a house or a room. It is a tiring task, but highly necessary nonetheless. In the business context, spring cleaning means revisiting the basics of your business, improving what is working and fixing what is...

Emotional Contracting In Business

by Garret Norris | Oct 16, 2017 | Infographic

The changing landscape of today’s workplace and social translucence requires businesses to redefine their concept of doing business and maintaining relationships. In this context, the emotional contract – also known as psychological contract – has taken on critical...

Effective Ways To Manage The Growing Pains Of New Leadership

by Garret Norris | Oct 9, 2017 | Business Tips

Being a new leader in an existing team can be very challenging. Regardless of whether you are assigned to lead a project or manage a group of people for the long haul, stepping into a new leadership position can cause a lot of upheavals. But on the other hand, landing...

Objection Handling – Objections Are NOT Rejections

by Garret Norris | Oct 3, 2017 | Infographic

Objections are an inevitable part of selling. Some objections are valid reasons to disqualify, while others are simply an attempt to ward you off. How you respond to these objections can be the difference between a successful sales process or a closed file. Sales...

What Makes A Business Customer Centric?

by Garret Norris | Sep 29, 2017 | Business Tips

In life or in business, having a genuine connection with people makes one grow and strive to be better. While much of the small interactions with customers are often left to chance, the customer-centric business makes plans to make those interactions happen and...

The Secret to being a Calm but Assertive Sales Professional

by Garret Norris | Sep 25, 2017 | Infographic, Sales Training

Many customers have changed their outlook towards salespeople nowadays. It has become much harder to catch their attention and willingness to listen to the impromptu sales pitch, let alone please them with the way salespeople deal with them. That is why many sales...