As we approach the end of another year, it’s time for businesses to kick off their holiday promotions and prepare to close out 2017. Part of being a successful business owner is establishing a clear and actionable business plan, and that includes planning in advance...
The more things change, the more they stay the same. This old adage holds true in many industries and the sales industry is certainly no exception. It seems there is a belief held by many of the so-called “gurus” of sales development that if you’re...
This weekend I was speaking with a friend of mine while he was helping me with some landscaping at home. I was venting about how I am writing an article about “Old Fashioned Sales” as I was sick of people saying that to be successful in sales one can’t do it the “old...
One of the secrets of a successful and profitable business is the right pricing of the products. When done correctly, product pricing can improve your sales performance, creating the foundation for a business that will prosper in the long run. Otherwise, get your...
Brevity is an important aspect of any time constricted business interaction such as sales. However, with the myriad of distractions here and there, it can be challenging for sales agents to focus and just get to the point when selling over the phone. There are...
Spring cleaning is a term which means a thorough cleaning of a house or a room. It is a tiring task, but highly necessary nonetheless. In the business context, spring cleaning means revisiting the basics of your business, improving what is working and fixing what is...
The changing landscape of today’s workplace and social translucence requires businesses to redefine their concept of doing business and maintaining relationships. In this context, the emotional contract – also known as psychological contract – has taken on critical...
Being a new leader in an existing team can be very challenging. Regardless of whether you are assigned to lead a project or manage a group of people for the long haul, stepping into a new leadership position can cause a lot of upheavals. But on the other hand, landing...
Objections are an inevitable part of selling. Some objections are valid reasons to disqualify, while others are simply an attempt to ward you off. How you respond to these objections can be the difference between a successful sales process or a closed file. Sales...
In life or in business, having a genuine connection with people makes one grow and strive to be better. While much of the small interactions with customers are often left to chance, the customer-centric business makes plans to make those interactions happen and...