Garret Norris | Page 20 of 28 | Sales, Marketing, Negotiation & Call Centre Training Sydney, Melbourne, Brisbane, Australia and Globally

How Do You Differentiate Prospects from Suspects?

by Garret Norris | Feb 13, 2018 | Business Tips

Time is essential for sales success, and it should not be wasted on tedious tasks. Even more so on prospects who are just wasting your time. As a sales rep, nothing is more frustrating than to invest so much time and resources on what we thought was potential...

Drive Business Success by Driving Sales

by Garret Norris | Feb 9, 2018 | Business Tips

Innovation and technology are, without a doubt, the hottest topic on many companies’ agendas these days. However, the problem is as more businesses would like to integrate these two aspects into their core strategy, more and more tend to overlook the importance of...

How to Win Deals Without Discounting

by Garret Norris | Feb 5, 2018 | Business Tips

If you are a small business owner, you know what it is like to feel anxious once we see our cash flow dry up. And because of our eagerness for our sales to pick up again, we often fall trap to offering a ridiculous discount. That is, we lower our price of our product...

Sales Is Not a Department

by Garret Norris | Jan 26, 2018 | Latest Business News and Trends

How does a business become successful? Is it about the quality of the product or service? The customer experience? The convenience? The local need? Building a successful company is about all of those things. But it all really comes down to SALES. But, Sales Is Not a...

Offer the Best Solution Selling, not the Lowest Price

by Garret Norris | Jan 22, 2018 | Uncategorized

If your offer is based only on price, there is a good chance that someone else will have a lower price than you. And you are prone to becoming involved in a bidding war that distracts from solutions. To avoid that, base your proposal on achieving more goals for your...

Coaching Managers Too

by Garret Norris | Jan 16, 2018 | Business Tips

If you’ve heard it once, you’ve heard it a thousand times – a great business starts with having great people. You can have an amazing business concept, but if you don’t have solid staff, you won’t have happy customers. And also, you won’t grow your business in the...

Sales Stories We Tell Ourselves

by Garret Norris | Jan 10, 2018 | Business Tips

Salespeople engage in self-limiting behaviour all the time. That is, selling is a head game. Basically, if your head isn’t in the game, you might be struggling to hit the numbers. As a result, we work with sales executives, managers and business owners who often...

4 Steps To Effective Sales Communication

by Garret Norris | Jan 4, 2018 | Infographic

Every entrepreneur has to be a good salesperson. Even more so, they have to master their Sales Communication. From pitching to investors to selling your product or service, getting people to understand the value you provide is a never-ending task. Of course not every...

Management Training is for Softies!

by Garret Norris | Dec 29, 2017 | Business Tips

When we put together management training, we like to involve potential participants in the design. This co-creation approach has some real benefits. Participants are engaged early on. Plus, we can understand precisely what their management challenges are. And...

Tips To Embed A Culture Of Customer Centric Service

by Garret Norris | Dec 26, 2017 | Infographic

“Customer service is not a department; it is everyone’s job”. And no business concept has ever been more important than to provide the right kind of customer centric service through the purchasing process. And finally through the post-purchase process. That...