by Garret Norris | Feb 5, 2018 | Business Tips
If you are a small business owner, you know what it is like to feel anxious once we see our cash flow dry up. And because of our eagerness for our sales to pick up again, we often fall trap to offering a ridiculous discount. That is, we lower our price of our product...
by Garret Norris | Jan 26, 2018 | Latest Business News and Trends
How does a business become successful? Is it about the quality of the product or service? The customer experience? The convenience? The local need? Building a successful company is about all of those things. But it all really comes down to SALES. But, Sales Is Not a...
by Garret Norris | Jan 22, 2018 | Uncategorized
If your offer is based only on price, there is a good chance that someone else will have a lower price than you. And you are prone to becoming involved in a bidding war that distracts from solutions. To avoid that, base your proposal on achieving more goals for your...
by Garret Norris | Jan 16, 2018 | Business Tips
If you’ve heard it once, you’ve heard it a thousand times – a great business starts with having great people. You can have an amazing business concept, but if you don’t have solid staff, you won’t have happy customers. And also, you won’t grow your business in the...
by Garret Norris | Jan 10, 2018 | Business Tips
Salespeople engage in self-limiting behaviour all the time. That is, selling is a head game. Basically, if your head isn’t in the game, you might be struggling to hit the numbers. As a result, we work with sales executives, managers and business owners who often...
by Garret Norris | Jan 4, 2018 | Infographic
Every entrepreneur has to be a good salesperson. Even more so, they have to master their Sales Communication. From pitching to investors to selling your product or service, getting people to understand the value you provide is a never-ending task. Of course not every...
by Garret Norris | Dec 29, 2017 | Business Tips
When we put together management training, we like to involve potential participants in the design. This co-creation approach has some real benefits. Participants are engaged early on. Plus, we can understand precisely what their management challenges are. And...
by Garret Norris | Dec 26, 2017 | Infographic
“Customer service is not a department; it is everyone’s job”. And no business concept has ever been more important than to provide the right kind of customer centric service through the purchasing process. And finally through the post-purchase process. That...
by Garret Norris | Dec 22, 2017 | Business Coaching, Business Tips
Help! It is all changing! How to Handle Change. Never a more needed statement than in this time we are all navigating through. Hardly a week seems to go by these days without someone asking me about change. And moreover, how to manage change at work. The world is...
by Garret Norris | Dec 15, 2017 | Customer Service Excellence, Infographic
One of the trends that we are following as corporates today is informal information. It’s a fairly new buzzword. Primarily it is driven by our new communication technologies that have emerged in the market over the past decade. Simply put, informal information means...
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