Garret Norris | Page 17 of 28 | Sales, Marketing, Negotiation & Call Centre Training Sydney, Melbourne, Brisbane, Australia and Globally

5 Ways to Move Forward After a Setback

by Garret Norris | Aug 23, 2018 | Business Tips, Infographic

Hurdles, obstacles, problems, bumps-in-the-road, whatever you call them, there’s certainly no avoiding them. Setbacks are the inevitable twist and turn that often times make us not only feel like we are not making progress. But also that we are not moving in the right...

Resistance: How To Overcome Fears

by Garret Norris | Aug 16, 2018 | Business Tips

If you want to succeed anywhere, knowing how to overcome fears is your biggest fears is a must. Fears can paralyze anyone from advancing to their goals; rather, it can make them retreat into a corner. Once you go after your goal and learn to overcome fears, a voice in...

It’s Okay to Fail: Ways to Face Your Fears

by Garret Norris | Aug 9, 2018 | Business Tips, Infographic

The road to success is not as straight and smooth as you’d like to imagine. There are multiple bumps and struggles along the way. You will stumble and fall that sometimes you wouldn’t want to get back up again. But you must learn to Face Your Fears. The business...

5 Sales Success Tips for Account Managers

by Garret Norris | Jul 20, 2018 | Business Tips

Many don’t realise this, but key account managers are the often-unsung heroes in today’s business landscape. While they don’t always get the credit the sales team gets for winning new accounts, they are responsible for maintaining the customer relationships. That is...

Key Account Management | 5 Successful Winning Tips to Success

by Garret Norris | Jul 16, 2018 | Business Tips, Infographic

For many years, we see companies wasting their key account management training investment in people and programs simply because they have not truly understood what it takes to make it work and make it stick as a way of working (habit) in their business. Ultimately,...

How a Weak Sales Strategy Can Cost Your Business

by Garret Norris | Jul 10, 2018 | Business Tips

Across many industry types and market sectors, the concept of a ‘sales strategy’ is often described as weak. And for some of us, non existent. This is often due to the relative disconnect our understanding of the academic and philosophical world’s concept of...

Effective Training | 3 Ways to Get More From Your Learning Day

by Garret Norris | Jul 5, 2018 | Business Tips, Infographic

We’ve all been sitting in a training room at one time or another when someone says (or maybe you even think it yourself), “yeah yeah…we’ve been here before, but nothing ever changes”. Well let me tell you this is no surprise, albeit disappointing. After...

Don’t Say Goodbye At The End Of A Sale: Show Customers Care

by Garret Norris | Jun 29, 2018 | Business Tips

Consumer care and loyalty is important to the growth and profitability of your business. The more customers you’re able to retain, the more they’re likely to return and buy your products again or avail of your service. On the other hand, if they’re unhappy with your...

Customer Loyalty | 6 Tips to Increase It

by Garret Norris | Jun 23, 2018 | Infographic

Customer loyalty is important to the growth and profitability of your business. The more customers you are able to retain, the more they are likely to return and re-buy your products and services. On the other hand, if they’re unhappy with your service, they will be...

You’ll Make Better Sales By Not Being Pushy

by Garret Norris | Jun 18, 2018 | Business Tips

You’re probably aware of this and may or may not have been guilty of this, but most sales reps use tactical approaches in selling. Their aim is generally to get a commitment to buy even when buying may not be in the customers’ best interest. If such is being taught in...