by Garret Norris | Jun 12, 2018 | Infographic
Unlike engineering or accounting, selling is not a black and white profession. Especially with different types of customers. The secret to offering top notch customer service is knowing your customers. Additionally, the task of getting your existing customers to stick...
by Garret Norris | Jun 4, 2018 | Infographic
Selling is not a cut-and-dried job. You need to have some understanding of what makes people tick, As well as what motivates them and what makes them prefer certain things over others. But also why they buy the way they do it in the first place. Crucially, some...
by Garret Norris | May 30, 2018 | Business Tips
No one wants to feel like they’ve been taken advantage of in a sales transaction. No one likes being lowballed. Ever. In most markets these days, prices are rising. And the need for the right solution is still increasing. This means that many buyers are still tossing...
by Garret Norris | May 25, 2018 | Infographic
In business, something worth doing well is worth documenting. That is why you want to fully communicate all aspects of what customer service means to your business. And also to your employees and your customers. A customer service charter is a written policy that...
by Garret Norris | May 21, 2018 | Business Tips
We are in a day and age where technology and the internet have changed the role and responsibilities of Sales Manager. So it has never been more important for business owners to know where their sales managers are spending their time and resources. Over the last five...
by Garret Norris | May 14, 2018 | Business Tips, Infographic
Trying to cut cost in your business budget is a valiant. And often necessary practice. After all, a few dollars saved on certain areas of your operations can amount to sizeable sums over time. However, how you save your business finances can make a huge difference in...
by Garret Norris | May 10, 2018 | Business Tips
How to Learn to Business Assess? Pausing to think where the business currently stands is one of the most difficult things to do when running a small business. But when executed properly, the business assessment will provide a fair and unbiased perspective. That is, it...
by Garret Norris | May 4, 2018 | Business Tips
In this day and age customers have a very short attention span. That is why it is more challenging for businesses and their sales team to stay relevant in the eyes of their target customers. Consequently, more and more companies find out that they, or specifically...
by Garret Norris | Apr 30, 2018 | Business Tips
Many consumers, and even salespeople, despise cold calling. And there is no doubt about that. However, truly effective salespeople know that to sell successfully, some amount of cold calling should be made. So, whether we like cold calling or not, it is still a...
by Garret Norris | Apr 25, 2018 | Business Tips, Infographic
Keeping an engaged and enthusiastic sales team is the key to achieve high sales team performance. But it is one that requires balance as well. On the one hand, focusing too much on hard targets can lead to your salespeople getting burnt out. As well as risk losing...