by Garret Norris | Apr 29, 2017 | Customer Service Excellence, Latest Business News and Trends
One of the fundamental lessons we learned in economics is that customer demand is a necessity in order to survive in business. Given the right tools and methodical approach, one can make reliable predictions about their consumer’s behaviour, which enable them to...
by Garret Norris | Apr 25, 2017 | Business Tips, Fun and Learning
Your friends don’t necessarily know what they are talking about, but may be good to bounce off for ideas and opinions. They may mean well. They may even have your best interests at heart. Friends are wonderful. Anyone willing to be a true friend deserves...
by Garret Norris | Apr 21, 2017 | Infographic, Sales Training
The way technology has shaped the overall sales and marketing industry has put more power in the hands of salespeople to get closer to their target audience that they ever had before. Nowadays, various digital platforms can help a salesperson to reach their prospects...
by Garret Norris | Apr 18, 2017 | Sales Coaching, Sales Training
Winston Churchill, one of the most fearless leaders of all time, once said: “You will never reach your destination if you stop and throw stones at every dog that barks”. And it’s meaning cannot be much truer than today. Now that we live in a technology-driven world,...
by Garret Norris | Apr 13, 2017 | Fun and Learning, Sales Training
Every salesperson needs to learn how to tell and sell. Simply put, you need to know how to tell better stories to increase your sales numbers. I consider myself a storyteller, not a sales guy. Why stories are a primary way of building trust in sales: Sales...
by Garret Norris | Apr 5, 2017 | Infographic, Sales Training
One of the most crucial parts of the sales process is establishing a relationship with the target customers. For many decades, a lot of marketers has been challenged by this aspect, but one technological advancement has led to a new approach that many businesses have...
by Garret Norris | Mar 27, 2017 | Business Coaching, Business Tips
Attending in conferences and events related to your industry provides great opportunities to learn something new, and implement those before your competition do it. Though it can be an expensive proposition, events and conferences also allow you to monetise...
by Garret Norris | Mar 20, 2017 | Infographic, Sales Training
In order to measure the efficiency and effectivity of our sales process, a thorough analysis must be conducted in every stage of the sales pipeline. But what is sales pipeline anyway? A sales pipeline, as defined by sales management tool Pipedrive, is a visual and...
by Garret Norris | Mar 6, 2017 | Infographic, Negotiation
One of the most common yet often unnoticed process that most of us often experience on a daily basis is a negotiation. During an average day, people may negotiate with the bank manager over the terms of a business loan, or with a supplier about a problem with the raw...
by Garret Norris | Feb 28, 2017 | Infographic
Hearing stories is innate to us humans. Many of us surely have our own experiences of hearing good stories from our friends and family way back when were still young. In a way, hearing good stories can elicit powerful emphatic reactions, which results in a stronger...
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