Garret Norris | Page 26 of 28 | Sales, Marketing, Negotiation & Call Centre Training Sydney, Melbourne, Brisbane, Australia and Globally

7 Selling Techniques For Social Media And Beyond

by Garret Norris | Apr 5, 2017 | Infographic, Sales Training

One of the most crucial parts of the sales process is establishing a relationship with the target customers. For many decades, a lot of marketers has been challenged by this aspect, but one technological advancement has led to a new approach that many businesses have...

5 Ways To Get ROI From Your Company Conference

by Garret Norris | Mar 27, 2017 | Business Coaching, Business Tips

Attending in conferences and events related to your industry provides great opportunities to learn something new, and implement those before your competition do it. Though it can be an expensive proposition, events and conferences also allow you to monetise...

Small Business Sales Pipeline Management

by Garret Norris | Mar 20, 2017 | Infographic, Sales Training

In order to measure the efficiency and effectivity of our sales process, a thorough analysis must be conducted in every stage of the sales pipeline. But what is sales pipeline anyway? A sales pipeline, as defined by sales management tool Pipedrive, is a visual and...

6 Steps To Negotiate Properly and Achieve Better Outcomes

by Garret Norris | Mar 6, 2017 | Infographic, Negotiation

One of the most common yet often unnoticed process that most of us often experience on a daily basis is a negotiation. During an average day, people may negotiate with the bank manager over the terms of a business loan, or with a supplier about a problem with the raw...

Tell and Sell: Why Stories Build Trust and Sell Things for More

by Garret Norris | Feb 28, 2017 | Infographic

Hearing stories is innate to us humans. Many of us surely have our own experiences of hearing good stories from our friends and family way back when were still young. In a way, hearing good stories can elicit powerful emphatic reactions, which results in a stronger...

Selling Techniques for Social Media and Beyond

by Garret Norris | Feb 24, 2017 | Sales Coaching, Sales Training

There is no end to the books and blog posts you can find hawking selling techniques. And that’s a good thing. But many of the authors who post that content haven’t done the work needed to become an expert at the new landscape that sales professionals are...

Friends don’t always know what’s best

by Garret Norris | Feb 18, 2017 | Fun and Learning, Infographic

Friends are one the people in our life that we treasure. To reference Maslow’s hierarchy of needs, having a friend is part of our love and belongingness needs. Ever since we were a child, many of us have that someone whom we can’t wait to share our newest interest,...

The importance of Sales Training

by Garret Norris | Feb 15, 2017 | Sales Coaching, Sales Training

In order to stay on top of today’s business environment, one has to take advantage of all possible ways to gain a competitive edge over their competition. That said, one of the surefire ways that can help a business stay one step ahead is having a competent and...

10 Ways To Improve Your Sales Performance

by Garret Norris | Feb 9, 2017 | Infographic, Sales Training

According to Australian Bureau of Statistics, more than 60% of small businesses cease operating within the first three years of starting. One of the reasons pointed out by the experts on why these organisations fail is the lack of clear strategy and proper training on...

What Do You Do With An Unreasonable Customer?

by Garret Norris | Feb 1, 2017 | Business Tips, Customer Service Excellence

Unreasonable customers are a common sight and are inevitable in any business. These customers are tagged as “unreasonable” because they often demand a service or product which are: not provided by your business; are impossible to satisfy, or haggle for the...