by Sienna Anderson | Dec 13, 2022 | Fun and Learning
Christmas time is all about giving, and we all give in a different way. Research tells us that there is a direct link between generosity and happiness. What do the gifts we choose reveal about our personality? Gift giving can: Show you care about others Support...
by Sarah El-Moselhi | Feb 14, 2022 | Business Tips, Latest Business News and Trends
Customer expectations and Customer Service trends continue to evolve. As such, Customer Service teams need to keep up with changes. And most importantly know how to adapt accordingly. If your company isn’t meeting your customers’ expectations, you can guarantee...
by Garret Norris | Jan 4, 2018 | Infographic
Every entrepreneur has to be a good salesperson. Even more so, they have to master their Sales Communication. From pitching to investors to selling your product or service, getting people to understand the value you provide is a never-ending task. Of course not every...
by Garret Norris | Dec 15, 2017 | Customer Service Excellence, Infographic
One of the trends that we are following as corporates today is informal information. It’s a fairly new buzzword. Primarily it is driven by our new communication technologies that have emerged in the market over the past decade. Simply put, informal information means...
by Garret Norris | Sep 29, 2017 | Business Tips
In life or in business, having a genuine connection with people makes one grow and strive to be better. While much of the small interactions with customers are often left to chance, the customer-centric business makes plans to make those interactions happen and...
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