No one wants to feel like they’ve been taken advantage of in a sales transaction. No one likes being lowballed. Ever. In most markets these days, prices are rising. And the need for the right solution is still increasing. This means that many buyers are still tossing...
In business, something worth doing well is worth documenting. That is why you want to fully communicate all aspects of what customer service means to your business. And also to your employees and your customers. A customer service charter is a written policy that...
We are in a day and age where technology and the internet have changed the role and responsibilities of Sales Manager. So it has never been more important for business owners to know where their sales managers are spending their time and resources. Over the last five...
Trying to cut cost in your business budget is a valiant. And often necessary practice. After all, a few dollars saved on certain areas of your operations can amount to sizeable sums over time. However, how you save your business finances can make a huge difference in...
How to Learn to Business Assess? Pausing to think where the business currently stands is one of the most difficult things to do when running a small business. But when executed properly, the business assessment will provide a fair and unbiased perspective. That is, it...
In this day and age customers have a very short attention span. That is why it is more challenging for businesses and their sales team to stay relevant in the eyes of their target customers. Consequently, more and more companies find out that they, or specifically...
Many consumers, and even salespeople, despise cold calling. And there is no doubt about that. However, truly effective salespeople know that to sell successfully, some amount of cold calling should be made. So, whether we like cold calling or not, it is still a...
Keeping an engaged and enthusiastic sales team is the key to achieve high sales team performance. But it is one that requires balance as well. On the one hand, focusing too much on hard targets can lead to your salespeople getting burnt out. As well as risk losing...
Sales training rarely creates lasting success to our people without ongoing support. That is from both our management and our salespeople. Effective sales training must follow up on the learnings with reinforcement and activity. Why Effective Sales Training? Your...
Many business owners fall to the trap of offering the lowest price to influence their customer’s purchasing decision. But there is a cricual factor they do not realise. That is, now more than ever customers are buying from companies for more than just the product with...
How AI Is Reshaping Sales Conversations26/11/2025
What Sales Managers Get Wrong About Motivation11/11/2025
What Difficult Customers can Teach You about Sales28/10/2025
Are You Managing Your Sales Team… or Micromanaging Them?15/10/2025
Is Your Sales Team Burning Out? The Warning Signs You Can’t Ignore01/10/2025