by Garret Norris | Dec 15, 2017 | Customer Service Excellence, Infographic
One of the trends that we are following as corporates today is informal information. It’s a fairly new buzzword. Primarily it is driven by our new communication technologies that have emerged in the market over the past decade. Simply put, informal information means...
by Garret Norris | Dec 5, 2017 | Infographic
Customer mapping is a critical process that we need to implement. That is so we understand our customers’ experience in our business fully. Plus, it is also vital for a company to become more customer centric. That is, to establish a competitive edge in the...
by Garret Norris | Nov 25, 2017 | Infographic
Storytelling when selling is one of the most effective marketing strategies nowadays. We live in an information-overloaded world. And your company’s story can pull your audience out of the overwhelming digital noise. If told correctly. But why are stories a primary...
by Garret Norris | Nov 16, 2017 | Infographic
Only just over a month until 2018, which means that Sales Growth planning season is almost upon us. Numbers need crunching, processes need defining, and sales objectives need agreeing. Nobody is better positioned than sales operations to drive the organisation to...
by Garret Norris | Nov 8, 2017 | Business Tips, Infographic
As we approach the end of another year, it’s time for businesses to kick off their holiday promotions and prepare to close out 2017. Part of being a successful business owner is establishing a clear and actionable business plan, and that includes planning in advance...
by Garret Norris | Oct 25, 2017 | Infographic
Brevity is an important aspect of any time constricted business interaction such as sales. However, with the myriad of distractions here and there, it can be challenging for sales agents to focus and just get to the point when selling over the phone. There are...
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