by Sienna Anderson | Mar 20, 2023 | Fun and Learning
The key to excellent customer service is to understand your customer. Furthermore, the best way to get your existing customers to stay with your brand is to understand their behaviour. When you understand your customer, you will know what they truly want...
by Garret Norris | Mar 5, 2018 | Infographic
What does Selling Your Vision really mean? The key differentiators between winning brands and feeble ones are the latter is selling their product instead of their vision. Truth be told, most companies start their sales on-boarding process by communicating their ideas....
by Garret Norris | Nov 11, 2017 | Business Tips
“Speech is silver, but silence is golden” is a fitting quote to describe one of the most powerful tactics in negotiation, which is, well, silence. One of the key aspects of negotiation is that both parties need a “footing” for a negotiation to take place. To find if...
by Garret Norris | Oct 31, 2017 | Business Tips
One of the secrets of a successful and profitable business is the right pricing of the products. When done correctly, product pricing can improve your sales performance, creating the foundation for a business that will prosper in the long run. Otherwise, get your...
by Garret Norris | Oct 25, 2017 | Infographic
Brevity is an important aspect of any time constricted business interaction such as sales. However, with the myriad of distractions here and there, it can be challenging for sales agents to focus and just get to the point when selling over the phone. There are...