by Garret Norris | Apr 5, 2017 | Infographic, Sales Training
One of the most crucial parts of the sales process is establishing a relationship with the target customers. For many decades, a lot of marketers has been challenged by this aspect, but one technological advancement has led to a new approach that many businesses have...
by Garret Norris | Jan 7, 2017 | Fun and Learning, Sales Training
When you think of “sales” or “selling”, what’s the first word that comes to mind? When I was asked to lecture on sales at a prominent Australian educational institution I posed this question as part of my workshop. “Pushy” was the most popular adjective,...
by Garret Norris | Sep 30, 2016 | Business Tips, Fun and Learning
There’s only ONE THING that separates a business that thrives and a business that dies. Can you guess what it is? It’s not social media. (When someone files for bankruptcy, they aren’t claiming “I didn’t have enough Facebook fans” as their reason why). It’s not...
by Garret Norris | Jun 16, 2016 | Business Tips, Customer Service Excellence, Fun and Learning
Last week, I received an email from David, a new Generation Y friend I met on LinkedIn. He wanted to know how to deal with a customer that makes unreasonable demands. He asked if I ever wrote about the subject. Up until now, no. Though, when I was a sales...
by Garret Norris | May 16, 2016 | Business Coaching, Business Tips, Management and Leadership
There are good teachers who never write on a blackboard. There are talented engineers who never use CAD software. And, there are smart scientists who never look through a microscope. They’re writing plans, attending meetings, or studying regulatory controls and...
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