Garret Norris | Page 8 of 28 | Sales, Marketing, Negotiation & Call Centre Training Sydney, Melbourne, Brisbane, Australia and Globally

Planning for Success: 8 Tips to Develop a Powerful Business Growth Strategy

by Sienna Anderson | Jul 17, 2023 | Business Tips

When people ask about our strapline “Hope is Not a Strategy” I ask them how often have they “hoped” that business will improve or “hoped” the new hire is a good fit, or “hoped” that sales will improve? When they respond with “Well everyone “hopes” for those...

5 Ways To Make Your Business Stand Out & Stay Ahead Of The Competition

by Sienna Anderson | Jun 26, 2023 | Business Tips

We are fortunate to work with and have worked with many great brands and when we look at what makes a brand stand out, I can look at the work we did with Neil Roberts when he was at Samsung delivering our Customer Service Excellence training. The Samsung brand...

Importance of Management Training For Sales Managers

by Sienna Anderson | Jun 21, 2023 | Business Tips

Effective sales management is essential for the success of any business. Sales managers play a critical role in many areas including: Driving revenue Motivating teams Achieving sales targets To excel in this dynamic role, sales managers must possess a unique...

What Might The Future of Sales Look Like? 5 Predictions For The Future of The Sales Industry

by Sienna Anderson | Jun 7, 2023 | Fun and Learning

Have you ever wondered what the future might look like in your industry? How much will things change? How will you keep up with the ever-changing business world? Many of us don’t like too much change, and the thought of drastic changes in the future can be...

What Does Your Car Say About Your DISC Behaviour Style?

by Sienna Anderson | May 29, 2023 | Fun and Learning

The car we choose to drive can be seen as an extension of our behaviour style and preferences. Just as our clothing style or home decor can reflect aspects of who we are, the car brand we opt for can provide insights into our DISC behaviour style. DISC is a...

7 Objection Handling Strategies For Sales

by Sienna Anderson | May 22, 2023 | Business Tips

In the world of sales, objections are a common occurrence. Have you ever found yourself preparing for an important sales pitch? You’ve spent weeks researching your prospect’s industry, analysing their needs, and crafting a compelling presentation. You felt...

8 Ways To Utilise Your Budget Before EOFY

by Sienna Anderson | May 3, 2023 | Business Tips

With the end of the financial year (EOFY) approaching, it’s an excellent time for businesses to take stock of their financial situation, and make strategic decisions about how to allocate their remaining budget. Here are eight ways businesses can utilise...

5 Leadership Mistakes & How To Avoid Them

by Sienna Anderson | Apr 19, 2023 | Business Tips

Leadership is a challenging task, and even the most experienced leaders make mistakes. However, what sets great leaders apart is their ability to learn from their mistakes and become better leaders. Here are five common leadership mistakes and how you...

10 Ways To Read Body Language The Right Way

by Sienna Anderson | Apr 5, 2023 | Fun and Learning

Body language is an essential form of communication that often goes unnoticed or misunderstood. People communicate their thoughts, feelings, and intentions through their body language, and it can be an incredibly powerful tool in understanding and connecting with...

5 Sales Tips When It Comes To Understanding Customer Psychology

by Sienna Anderson | Mar 20, 2023 | Fun and Learning

The key to excellent customer service is to understand your customer. Furthermore, the best way to get your existing customers to stay with your brand is to understand their behaviour. When you understand your customer, you will know what they truly want...