by Sienna | Apr 5, 2023 | Fun and Learning
Body language is an essential form of communication that often goes unnoticed or misunderstood. People communicate their thoughts, feelings, and intentions through their body language, and it can be an incredibly powerful tool in understanding and connecting with...
by Sienna | Mar 20, 2023 | Fun and Learning
The key to excellent customer service is to understand your customer. Furthermore, the best way to get your existing customers to stay with your brand is to understand their behaviour. When you understand your customer, you will know what they truly want...
by Garret Norris | Jan 4, 2018 | Infographic
Every entrepreneur has to be a good salesperson. Even more so, they have to master their Sales Communication. From pitching to investors to selling your product or service, getting people to understand the value you provide is a never-ending task. Of course not every...
by Garret Norris | Dec 26, 2017 | Infographic
“Customer service is not a department; it is everyone’s job”. And no business concept has ever been more important than to provide the right kind of customer centric service through the purchasing process. And finally through the post-purchase process. That...
by Garret Norris | Dec 15, 2017 | Infographic
One of the trends that we are following as corporates today is informal information. It’s a fairly new buzzword. Primarily it is driven by our new communication technologies that have emerged in the market over the past decade. Simply put, informal information means...