customer engagement Archives | Page 3 of 4 | Sales, Marketing, Negotiation & Call Centre Training Sydney, Melbourne, Brisbane, Australia and Globally

5 Benefits Of Running Your Next Company Conference From Space

by Sienna Anderson | Oct 31, 2022 | Business Tips

It has been recently reported in the media that the idea of careers based in outer space is ‘on the horizon’, and we are not talking astronauts. We are talking space-based retailers, drone pilots, everyday business’ operating from space, the list goes...

Customer Loyalty | 6 Tips to Increase It

by Garret Norris | Jun 23, 2018 | Infographic

Customer loyalty is important to the growth and profitability of your business. The more customers you are able to retain, the more they are likely to return and re-buy your products and services. On the other hand, if they’re unhappy with your service, they will be...

Customer Needs and the Buying Process

by Garret Norris | Mar 26, 2018 | Business Tips, Infographic

Most, if not all sales professionals have been taught at some point in their career to sell to their customer needs. However, while selling the product is essential (and is more straightforward), it is also the easiest way to erode its value. That and also your value...

Why Customer Engagement Matters?

by Garret Norris | Mar 19, 2018 | Business Tips

In our previous post, we have discussed why driving sales is an important element to drive business success. Without your sales team, you will not be able to qualify and close new business. And there will be no one to put actual weight on your marketing messages. It...

What Makes A Business Customer Centric?

by Garret Norris | Sep 29, 2017 | Business Tips

In life or in business, having a genuine connection with people makes one grow and strive to be better. While much of the small interactions with customers are often left to chance, the customer-centric business makes plans to make those interactions happen and...