by Sienna Anderson | Jul 8, 2024 | Business Tips
In a world where professional networking and personal branding intersect, LinkedIn has become a key social media platform. But it’s more than just a social media site; it’s a professional network that can significantly influence perceptions of both individuals and...
by Sienna Anderson | Mar 25, 2024 | Business Tips, Fun and Learning
In the modern workplace, we cannot undervalue the importance of effective communication. Beyond the words we speak, lies an unspoken language, that is, body language. This silent communicator, often overlooked, holds the key to establishing meaningful connections in...
by Sienna Anderson | Nov 9, 2023 | Fun and Learning
In sales and customer service, particularly at this time of year, it is easy for teams to feel burnt out or unmotivated. We’ve put together a list of 50 inspirational, energetic Sales and Customer Service Quotes to boost morale and encourage your team in the lead up...
by Sienna Anderson | Oct 16, 2023 | Business Tips, Customer Service Excellence
Today customer-centricity is no longer just a buzzword; it’s an important aspect of a successful business. A customer-centric approach places the customer at the heart of your business strategy, ensuring that their needs, preferences, and satisfaction are top...
by Sienna Anderson | Jun 26, 2023 | Business Tips
We are fortunate to work with and have worked with many great brands and when we look at what makes a brand stand out, I can look at the work we did with Neil Roberts when he was at Samsung delivering our Customer Service Excellence training. The Samsung brand...
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Why Sales Managers Must Go Beyond Targets and Motivation22/09/2026
The Moment They Realised “Working Harder” Wasn’t the Answer08/09/2026
The Top Salesperson Left. What Happened Next?25/08/2026