Are You Serving Clients or on Servicing Them?

Are You Serving Clients or on Servicing Them?

No doubt, customer servicing has always been a part of most sales management training, call centre training and customer service courses. But back off a bit, pause and try to recall if you’ve seen something like this scene played out in any of your travels. Is Your...
5 Strategies to Counter Summer Sales Slump

5 Strategies to Counter Summer Sales Slump

Are you beginning to wonder why your sales start to slump this season? This season in Australia seems to be very crucial for many businesses since most people take holidays. This results in slowing down of all business operations. And this includes sales....