Communication within government departments can often be hampered by several major issues: 1. Siloed Departments: Description: Different departments or units within the government often operate in isolation from one another. This lack of inter-departmental...
Most conflicts in the workplace arise from communication issues. Are there misunderstandings, poor communication, or lack of clarity in instructions? Do you have differences in personalities, work styles, or approaches that create friction between coworkers? Are there...
In the search for personal and professional fulfilment, having a clear purpose serves as a guiding light, illuminating the path forward and infusing our actions with meaning. At the heart of this clarity lies the “why” statement—an articulation of our...
I have been using this for years and it rings true. I often say that “One will find it very difficult to get me emotional about work, passionate, absolutely but I keep my emotions for my loved ones.” We often find ourselves balancing the warmth and familiarity...
In the modern workplace, we cannot undervalue the importance of effective communication. Beyond the words we speak, lies an unspoken language, that is, body language. This silent communicator, often overlooked, holds the key to establishing meaningful connections in...
Contrary to popular belief, being a Manager does not automatically make you a Leader. In business, the terms “leader” and “manager” are often used interchangeably, but they represent different roles and responsibilities. Here are some notable...
CASE STUDY – “Comfortable and Underachieving” Sales Team of an International Manufacturer & Distributor of Building Products Initial situation Nearly all of the team conveyed a sense of ‘being quite comfortable’. Sales force productivity, ROI and...
What’s Green and Makes you Cry? – MANAGERS READ THIS! As a young man in London starting out my career, I worked for a manager who was infamous for addressing non-performing staff by just getting rid of them. How he would do this was to call them into his office...
Embracing failure in business is not about celebrating setbacks but rather about developing a mindset that sees failures as valuable learning opportunities. Failures provide people with valuable lessons and insights that can help them improve and succeed in the...
Emotional intelligence, also known as ‘EI’, is a skill used to understand and manage your emotions in a positive way. Some benefits of mastering a high level of emotional intelligence include: Stress relief Effective communication Having empathy for others Reducing or...
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