I have been using this for years and it rings true. I often say that “One will find it very difficult to get me emotional about work, passionate, absolutely but I keep my emotions for my loved ones.” We often find ourselves balancing the warmth and familiarity...
In the modern workplace, we cannot undervalue the importance of effective communication. Beyond the words we speak, lies an unspoken language, that is, body language. This silent communicator, often overlooked, holds the key to establishing meaningful connections in...
Contrary to popular belief, being a Manager does not automatically make you a Leader. In business, the terms “leader” and “manager” are often used interchangeably, but they represent different roles and responsibilities. Here are some notable...
CASE STUDY – “Comfortable and Underachieving” Sales Team of an International Manufacturer & Distributor of Building Products Initial situation Nearly all of the team conveyed a sense of ‘being quite comfortable’. Sales force productivity, ROI and...
What’s Green and Makes you Cry? – MANAGERS READ THIS! As a young man in London starting out my career, I worked for a manager who was infamous for addressing non-performing staff by just getting rid of them. How he would do this was to call them into his office...
Embracing failure in business is not about celebrating setbacks but rather about developing a mindset that sees failures as valuable learning opportunities. Failures provide people with valuable lessons and insights that can help them improve and succeed in the...
Emotional intelligence, also known as ‘EI’, is a skill used to understand and manage your emotions in a positive way. Some benefits of mastering a high level of emotional intelligence include: Stress relief Effective communication Having empathy for others Reducing or...
Staff development is an important component of business success that not only improves the skills of your team, but also boosts motivation and engagement. Even with the most skilled of staff, there is always room to improve. Investing in staff training is a strategic...
The lead up to the end of the year can be a stressful time in many workplaces. Extreme stress in the workplace can lead to so many issues including: Decreased employee engagement Staff burnout The breakdown of teams There are ways you can manage workplace...
The burning question that is not as simple as it may seem. Contrary to popular belief, money is the result of business success, not the cause. For business owners and entrepreneurs, the definition of success is usually not measured in dollars at all. Business...
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