Garret Norris | Page 3 of 28 | Sales, Marketing, Negotiation & Call Centre Training Sydney, Melbourne, Brisbane, Australia and Globally

Cold Calling is NOT Dead, You’re Just Doing it Wrong

by Sienna Anderson | Aug 5, 2025 | Sales Training

Cold calling isn’t dead. It’s not on life support. It hasn’t gone the way of the fax machine or floppy disk. But the reason so many sales professionals think it’s dead? They’re doing it wrong. We know — no one likes the idea of cold calling anymore. It gets a...

Your Sales Team isn’t Underperforming, they’re Undertrained

by Sienna Anderson | Jul 23, 2025 | Sales Coaching, Sales Training

If you’ve been feeling frustrated with your sales team lately — missed targets, inconsistent performance, or a lack of initiative — you’re not alone. Many business owners and sales leaders assume they’ve got a performance problem on their hands. But what if the...

The #1 Mistake Sales Leaders Make Without Realising It

by Sienna Anderson | Jul 8, 2025 | Management and Leadership, Sales Training

Sales leadership isn’t easy You’re juggling targets, coaching salespeople, managing pipeline pressure, dealing with upper management, and probably trying to keep a team motivated through tough quarters. It’s a lot. So when things aren’t going to plan—missed...

Why Your Team Isn’t Performing And What To Do About It

by Sienna Anderson | Jun 26, 2025 | Business Coaching, Sales Training

Let’s cut to the chase: your team isn’t hitting targets, motivation is patchy at best, and results just aren’t where they need to be. Sound familiar? If you’re a sales manager, business owner, or team leader, you’ve probably been here before. You’ve got a team...

10 Sales Phrases That Instantly Build Trust

by Sienna Anderson | Jun 11, 2025 | Sales Coaching, Sales Training

Trust is the real currency in Sales. You can have the best product, the slickest deck, and the most polished pitch—but if your prospect doesn’t trust you, the deal is already dead. The good news? You don’t need magic tricks or a psychology degree to...

This is what happens when you Invest in Real Sales Training

by Sienna Anderson | May 27, 2025 | Management and Leadership, Sales Coaching, Sales Training

There’s sales training, and then there’s real sales training. You know what we’re talking about. The kind of training that actually sticks. The kind that moves the needle. The kind that doesn’t just tick a corporate box or leave your team with a...

The #1 Reason Teams Fail and the Simple Fix Every Manager Needs

by Sienna Anderson | May 13, 2025 | Management and Leadership

Ever wondered why some teams crush their goals while others constantly struggle—despite having talented people? You’ve seen it before: A team with smart, skilled individuals somehow falls apart. Missed deadlines, low morale, endless conflicts. The worst part?...

The Business Myths You’ve Been Told… And What Actually Works

by Sienna Anderson | Apr 29, 2025 | Business Tips, Management and Leadership

If you’ve been in business for more than, say, 10 minutes, you’ve probably been bombarded with advice—books, podcasts, social media posts, well-meaning “experts” telling you how to make it big. Some of it sounds amazing. Some of it feels like common sense. And...

HBB GROUP’s TTI DISC Difference

by Sienna Anderson | Apr 24, 2025 | DISC, Fun and Learning

At the HBB Group, we don’t just use DISC—we elevate it. While many businesses rely on basic DISC assessments to improve communication and teamwork, the HBB GROUP takes it a step further with the powerful insights of TTI Success Insights DISC. Backed by science...

5 Toxic Habits Sales Managers Don’t Realise They Have

by Sienna Anderson | Apr 16, 2025 | Management and Leadership, Sales Coaching

Managing a sales team isn’t for the faint of heart. You’re juggling numbers, egos, deadlines, and pressure from the top—and that’s just before lunch. But here’s the uncomfortable truth: even the most well-meaning sales managers can fall into toxic patterns that...