by Garret Norris | Jun 8, 2021 | Business Tips
No doubt, customer servicing has always been a part of most sales management training, call centre training and customer service courses. But back off a bit, pause and try to recall if you’ve seen something like this scene played out in any of your travels. Is Your...
by Sarah El-Moselhi | May 10, 2021 | Business Tips, Latest Business News and Trends
Savvy negotiators have learned how to read body language and to use the resulting insights to their advantage (we know because we train them how to do it). But many negotiators out there still miss valuable opportunities to read their counterparts’ nonverbal messages....
by Sarah El-Moselhi | Mar 3, 2021 | Business Tips, Latest Business News and Trends
The Importance of Customer Service Independent Reports Customer Service isn’t just about being polite to your customers. It is a vital element of business that, eventually, impacts your bottom line. Additionally, it affects how your company is viewed publicly. Indeed,...
by Sarah El-Moselhi | Feb 9, 2021 | Business Tips, Latest Business News and Trends
WHO IS REALLY IN CONTROL OF YOUR IT STRATEGY, INFRASTRUCTURE AND COSTS? Due to a high demand from our clients, the HBB Group is delighted to launch its IT SERVICES & CONSULTANCY division, as part of it’s holistic business services range. Evidently,...
by Sarah El-Moselhi | Feb 8, 2021 | Business Tips, Latest Business News and Trends
We were not born knowing everything where we? We are expected to make leadership mistakes as we are always learning, or at least we should be if want to grow to be the best version of ourselves. Do you think it would be great if we got everything right on the first...
by Garret Norris | Jan 31, 2021 | Business Tips
A Sales Performance Analysis is a way of assessing where your business currently stands. That is, compared to where it wants to be in the future. Fundamentally, it uses industry businesses standards, performance, and other elements for comparison. Additionally, it...
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