by Sienna | Nov 19, 2024 | Business Tips
Customer reviews are the digital equivalent of word-of-mouth, and in the online world of today, they’re worth their weight in gold. No matter the size of the business you run, understanding how to harness the power of customer reviews can significantly...
by Sienna | Nov 6, 2024 | Business Tips, Fun and Learning
KONA and HBB Group’s communication training can have a significant positive impact on staff retention, particularly by improving workplace relationships, employee engagement, and overall job satisfaction. In fact, research from Gallup has shown that...
by Sienna | Oct 22, 2024 | Business Tips, Management and Leadership
Running a business is no small feat, and mistakes are bound to happen. The key is identifying those missteps early and knowing how to fix them before they turn into bigger problems. In fact, a study by the U.S. Small Business Administration shows that 20% of...
by Sienna | Sep 11, 2024 | Business Tips, Management and Leadership
Building a business isn’t just about having a great idea—it’s about making that idea work. And for that, you need a solid business strategy. Whether you’re a startup, a growing company, or an established brand looking to revamp your approach, a strong...
by Sienna | Aug 27, 2024 | Business Tips, Management and Leadership
In business, effective leadership is the anchor that keeps everything moving in the right direction. As companies grow, leadership needs to evolve, addressing the challenges of expansion, new hires, and increasingly complex operations. Yet, while the journey...
by Sienna | Aug 16, 2024 | Business Tips, Management and Leadership
A situation that every business, from startups to multinational corporations’ encounters: managing change in the workplace. Change is like that surprise plot twist in your favourite TV show – it can be thrilling, but also a bit nerve-wracking. So, let’s discuss the...