by Sienna | Mar 20, 2023 | Fun and Learning
The key to excellent customer service is to understand your customer. Furthermore, the best way to get your existing customers to stay with your brand is to understand their behaviour. When you understand your customer, you will know what they truly want...
by Garret Norris | Jan 10, 2018 | Business Tips
Salespeople engage in self-limiting behaviour all the time. That is, selling is a head game. Basically, if your head isn’t in the game, you might be struggling to hit the numbers. As a result, we work with sales executives, managers and business owners who often...
by Garret Norris | Nov 21, 2017 | Business Tips
When was the last time you received a call from a sales rep? Regardless of what they are selling or how they went about their service? How did it make you feel? Did you feel defensive? Irritated? Now imagine you are that sales rep. Do you feel desperate?...
by Garret Norris | Nov 5, 2017 | Business Tips
The more things change, the more they stay the same. This old adage holds true in many industries and the sales industry is certainly no exception. It seems there is a belief held by many of the so-called “gurus” of sales development that if you’re...
by Garret Norris | Apr 18, 2017 | Business Tips
Winston Churchill, one of the most fearless leaders of all time, once said: “You will never reach your destination if you stop and throw stones every dog that barks”. And it’s meaning cannot be much truer than today. Now that we live in a technology-driven world, it...
End of Year Leadership Review: What Worked, What Didn’t, and What’s Next04/12/2024
Leveraging Customer Reviews to Boost Sales19/11/2024
The importance of DISC for employee engagement06/11/2024
5 Common Mistakes Businesses Make And How to Avoid Them22/10/2024
Sales Leadership: How to Lead by Example and Inspire Your Team09/10/2024