by Garret Norris | Mar 14, 2018 | Business Tips, Infographic
Losing a potential customer that we thought has already made a firm purchase decision is truly disheartening. And just imagine all the efforts and resources that go to waste. As such, these experiences can cause us to lose our confidence. But also cause us to question...
by Garret Norris | Mar 9, 2018 | Business Tips
Asking the right questions is critical for each conversation you have with customers. Perhaps, all the sales training you have participated in have taught you that to sell to customers; you have to know their needs – that your goal is to solve their problems, rather...
by Garret Norris | Feb 27, 2018 | Business Tips
A business, regardless of its size and industry, operates on three tiers. Firstly, what they do. Secondly, how they do it. And finally, why they do it. The first two levels are likely axiomatic to most businesses. However, only a handful of business owners genuinely...
by Garret Norris | Feb 9, 2018 | Business Tips
Innovation and technology are, without a doubt, the hottest topic on many companies’ agendas these days. However, the problem is as more businesses would like to integrate these two aspects into their core strategy, more and more tend to overlook the importance of...
by Garret Norris | Feb 5, 2018 | Business Tips
If you are a small business owner, you know what it is like to feel anxious once we see our cash flow dry up. And because of our eagerness for our sales to pick up again, we often fall trap to offering a ridiculous discount. That is, we lower our price of our product...