sales improvement Archives | Page 8 of 10 | Sales, Marketing, Negotiation & Call Centre Training Sydney, Melbourne, Brisbane, Australia and Globally

Negotiation Is Silence

by Garret Norris | Nov 11, 2017 | Business Tips

“Speech is silver, but silence is golden” is a fitting quote to describe one of the most powerful tactics in negotiation, which is, well, silence. One of the key aspects of negotiation is that both parties need a “footing” for a negotiation to take place. To find if...

Old Fashioned Sales

by Garret Norris | Nov 5, 2017 | Business Tips

The more things change, the more they stay the same. This old adage holds true in many industries and the sales industry is certainly no exception. It seems there is a belief held by many of the so-called “gurus” of sales development that if you’re...

Horse’s Ass Will I Do It The Old Way!!

by Garret Norris | Nov 5, 2017 | Fun and Learning

This weekend I was speaking with a friend of mine while he was helping me with some landscaping at home. I was venting about how I am writing an article about “Old Fashioned Sales” as I was sick of people saying that to be successful in sales one can’t do it the “old...

Get To The Point When Selling Over The Phone

by Garret Norris | Oct 25, 2017 | Infographic

Brevity is an important aspect of any time constricted business interaction such as sales. However, with the myriad of distractions here and there, it can be challenging for sales agents to focus and just get to the point when selling over the phone. There are...

The Secret to being a Calm but Assertive Sales Professional

by Garret Norris | Sep 25, 2017 | Infographic, Sales Training

Many customers have changed their outlook towards salespeople nowadays. It has become much harder to catch their attention and willingness to listen to the impromptu sales pitch, let alone please them with the way salespeople deal with them. That is why many sales...