In sales and customer service, particularly at this time of year, it is easy for teams to feel burnt out or unmotivated. We’ve put together a list of 50 inspirational, energetic Sales and Customer Service Quotes to boost morale and encourage your team in the lead up...
The pursuit of success in business has become more challenging than ever. As a business owner or entrepreneur, you are constantly faced with numerous obstacles and decisions that can significantly impact the trajectory of your company. This is where a business coach...
Today customer-centricity is no longer just a buzzword; it’s an important aspect of a successful business. A customer-centric approach places the customer at the heart of your business strategy, ensuring that their needs, preferences, and satisfaction are top...
When people ask about our strapline “Hope is Not a Strategy” I ask them how often have they “hoped” that business will improve or “hoped” the new hire is a good fit, or “hoped” that sales will improve? When they respond with “Well everyone “hopes” for those...
We are fortunate to work with and have worked with many great brands and when we look at what makes a brand stand out, I can look at the work we did with Neil Roberts when he was at Samsung delivering our Customer Service Excellence training. The Samsung brand...
Effective sales management is essential for the success of any business. Sales managers play a critical role in many areas including: Driving revenue Motivating teams Achieving sales targets To excel in this dynamic role, sales managers must possess a unique...
Have you ever wondered what the future might look like in your industry? How much will things change? How will you keep up with the ever-changing business world? Many of us don’t like too much change, and the thought of drastic changes in the future can be...
The car we choose to drive can be seen as an extension of our behaviour style and preferences. Just as our clothing style or home decor can reflect aspects of who we are, the car brand we opt for can provide insights into our DISC behaviour style. DISC is a...
In the world of sales, objections are a common occurrence. Have you ever found yourself preparing for an important sales pitch? You’ve spent weeks researching your prospect’s industry, analysing their needs, and crafting a compelling presentation. You felt...
With the end of the financial year (EOFY) approaching, it’s an excellent time for businesses to take stock of their financial situation, and make strategic decisions about how to allocate their remaining budget. Here are eight ways businesses can utilise...
Are You Managing Your Sales Team… or Micromanaging Them?15/10/2025
Is Your Sales Team Burning Out? The Warning Signs You Can’t Ignore01/10/2025
Think You’re Good at Sales? These 7 Common Mistakes Say Otherwise17/09/2025
The Proven Sales Training Strategy That Closes More Deals02/09/2025
How to Master the Sales Call: Tips for Preparation and Delivery20/08/2025