What Makes A Business Customer Centric?

What Makes A Business Customer Centric?

by | Sep 29, 2017 | Business Tips

In life or in business, having a genuine connection with people makes one grow and strive to be better. While much of the small interactions with customers are often left to chance, the customer-centric business makes plans to make those interactions happen and...
Where Has All The Customer Service Gone?

Where Has All The Customer Service Gone?

by | Aug 10, 2017 | Business Tips

Excellent Customer Service is one of the clichéd catch phrases that every company SAYS is important to them, but too few seem to really emulate. As someone with a background in customer service in a multitude of industries, I’ve seen firsthand the importance of making...