Professional + Personal Development Must Reads Many people are using the current lockdown situation to curl up on the sofa at home, or in gardens while it is sunny, and lose themselves in a good book. And many of us are choosing to immerse ourselves in feel-good, self...
The curtain has closed on that dreary word – lockdown. We can now actually see in person our clients and customers! What feels like a long time between drinks, the time has come where we can once again share a coffee with a client and build that all-important...
As many of us try to keep ourselves afloat while working from home, some businesses are doing exceptionally well, while others are at the brink of extinction. The difference? Those that question their progress and assess their business holistically are the ones that...
Are you looking for ways to revamp your next conference or event? Seemingly, conference management is complex, with many intricacies to consider. But if you have engaging activities planned, it will be one less aspect to worry about, and a major one at that. There are...
Savvy negotiators have learned how to read body language and to use the resulting insights to their advantage (we know because we train them how to do it). But many negotiators out there still miss valuable opportunities to read their counterparts’ nonverbal messages....
The Importance of Customer Service Independent Reports Customer Service isn’t just about being polite to your customers. It is a vital element of business that, eventually, impacts your bottom line. Additionally, it affects how your company is viewed publicly. Indeed,...
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