In the modern workplace, we cannot undervalue the importance of effective communication. Beyond the words we speak, lies an unspoken language, that is, body language. This silent communicator, often overlooked, holds the key to establishing meaningful connections in...
Contrary to popular belief, being a Manager does not automatically make you a Leader. In business, the terms “leader” and “manager” are often used interchangeably, but they represent different roles and responsibilities. Here are some notable...
CASE STUDY – “Comfortable and Underachieving” Sales Team of an International Manufacturer & Distributor of Building Products Initial situation Nearly all of the team conveyed a sense of ‘being quite comfortable’. Sales force productivity, ROI and...
What’s Green and Makes you Cry? – MANAGERS READ THIS! As a young man in London starting out my career, I worked for a manager who was infamous for addressing non-performing staff by just getting rid of them. How he would do this was to call them into his office...
Embracing failure in business is not about celebrating setbacks but rather about developing a mindset that sees failures as valuable learning opportunities. Failures provide people with valuable lessons and insights that can help them improve and succeed in the...
Coaching vs Sales Team Training: Why You Need Both for Strong Results28/01/2026
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How AI Is Reshaping Sales Conversations26/11/2025
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