by Garret Norris | Aug 15, 2017 | Infographic
Achieving positive sales result is no easy accomplishment. It requires an efficient sales process, positive brand image, and quality product and service to entice a single customer to make a purchase decision. To make this complex process less of a headache, a...
by Garret Norris | Aug 10, 2017 | Business Tips
Excellent Customer Service is one of the clichéd catch phrases that every company SAYS is important to them, but too few seem to really emulate. As someone with a background in customer service in a multitude of industries, I’ve seen firsthand the importance of making...
by Garret Norris | Aug 9, 2017 | Business Tips
With the abundance of articles written about leadership, it’s safe to say that people want to know the secrets of how to become an effective leader. Not just a leader – but a leader that people want to follow. In business, or in life in general, being a leader that...
by Garret Norris | Aug 4, 2017 | Infographic
“People buy into the leader before they buy into the vision.” – John Maxwell Leadership has a great importance in every business organisation for without it, maximum efficiency will not be achieved, and organisational goals will not be reached. Whether you own a small...
by Garret Norris | Jul 31, 2017 | Customer Service Excellence
As more and more customers reach businesses through different channels such as social media, website, email, and telephone, the need to provide correct and accurate information to customers has become more important. But while this should be an easy task for...