Consumer care and loyalty is important to the growth and profitability of your business. The more customers you’re able to retain, the more they’re likely to return and buy your products again or avail of your service. On the other hand, if they’re unhappy with your...
Customer loyalty is important to the growth and profitability of your business. The more customers you are able to retain, the more they are likely to return and re-buy your products and services. On the other hand, if they’re unhappy with your service, they will be...
You’re probably aware of this and may or may not have been guilty of this, but most sales reps use tactical approaches in selling. Their aim is generally to get a commitment to buy even when buying may not be in the customers’ best interest. If such is being taught in...
Unlike engineering or accounting, selling is not a black and white profession. Especially with different types of customers. The secret to offering top notch customer service is knowing your customers. Additionally, the task of getting your existing customers to stick...
Selling is not a cut-and-dried job. You need to have some understanding of what makes people tick, As well as what motivates them and what makes them prefer certain things over others. But also why they buy the way they do it in the first place. Crucially, some...
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