sales improvement Archives | Page 3 of 10 | Sales, Marketing, Negotiation & Call Centre Training Sydney, Melbourne, Brisbane, Australia and Globally

What Sales Managers Get Wrong About Motivation

by Sienna Anderson | Nov 11, 2025 | Business Coaching, Business Tips, Management and Leadership

Motivation. It’s the golden word in sales management, right? Every sales manager wants a team that’s fired up, driven, and smashing their targets week after week. But here’s the thing most managers get wrong: motivation isn’t something you give your team. It’s...

What Difficult Customers can Teach You about Sales

by Sienna Anderson | Oct 28, 2025 | Business Tips, Sales Training

The demanding customer who questions everything, the one who seems impossible to please, or the one who pushes your patience to its limit, every salesperson has met one. While these interactions can be frustrating in the moment, they are also some of the most valuable...

Is Your Sales Team Burning Out? The Warning Signs You Can’t Ignore

by Sienna Anderson | Oct 1, 2025 | Management and Leadership, Sales Coaching, Sales Training

Sales can be one of the most rewarding careers—but it’s also one of the most demanding. Targets, long hours, constant rejection, and the pressure to deliver results month after month can take their toll on even the strongest performers. If left unchecked, these...

Think You’re Good at Sales? These 7 Common Mistakes Say Otherwise

by Sienna Anderson | Sep 17, 2025 | Management and Leadership, Sales Training

Salespeople often pride themselves on being “naturals.” Maybe you’ve been in the industry for years, you know your product inside-out, and you can talk to just about anyone. But here’s the uncomfortable truth, even seasoned sales professionals fall into habits...

How to Master the Sales Call: Tips for Preparation and Delivery

by Sienna Anderson | Aug 20, 2025 | Sales Training

Few things in Sales are as important—or as nerve-wracking—as the sales call. Whether it’s a phone call, a Zoom meeting, or an in-person conversation, that moment is your chance to connect with a potential customer, uncover their needs, and show them how your solution...