As a sales leader, your influence goes beyond assigning quotas and tracking performance. Great leaders set the tone, not by giving commands but by rolling up their sleeves and showing the way. When you lead by example, you don’t just inspire your team—you build a...
Customer satisfaction in any business is a must-have. Happy customers are not only more likely to stay loyal, but they’re also your best marketers. Research by Bain & Company shows that loyal customers are five times more likely to repurchase, four times...
Building a business isn’t just about having a great idea—it’s about making that idea work. And for that, you need a solid business strategy. Whether you’re a startup, a growing company, or an established brand looking to revamp your approach, a strong...
In business, effective leadership is the anchor that keeps everything moving in the right direction. As companies grow, leadership needs to evolve, addressing the challenges of expansion, new hires, and increasingly complex operations. Yet, while the journey...
A situation that every business, from startups to multinational corporations’ encounters: managing change in the workplace. Change is like that surprise plot twist in your favourite TV show – it can be thrilling, but also a bit nerve-wracking. So, let’s discuss the...
How many times have you had someone say to you, “You’re so lucky to run your own business” or “You must be rolling in it having your own business”. All I want to say to those people is “You have no idea how F!@#$%^ hard I work to be LUCKY.” I, like...
Are your team ORDER TAKERS or STRATEGIC ADVISORS? Acquiring new customers is important, but building long-lasting relationships with them is what truly drives sustainable success. Think about the brands you love and trust—there’s a reason you keep going...
In a world where professional networking and personal branding intersect, LinkedIn has become a key social media platform. But it’s more than just a social media site; it’s a professional network that can significantly influence perceptions of both individuals and...
Building a high-performance sales team is key to success in sales. Customers are increasingly expecting more, and generally start comparing quality, pricing and reviews before even approaching a seller. However, the sales experience is still one of the most important...
We often find that businesses stick to traditional training methods because “that’s how it’s always been done.” Long-standing practices can be hard to change, especially in well-established companies. Reluctance to change can lead to...