Breaking into sales can feel overwhelming. The pressure to close deals, build relationships, and handle objections is of course intimidating for beginners. But what if you could fast-track your success? The fastest way to master sales isn’t just through...
Nobody thinks they’re a toxic leader. In fact, most toxic leaders believe they’re doing a great job. They chalk up their team’s frustration to “laziness,” their turnover rates to “entitlement,” and their constant micromanaging to “high standards.” But here’s the cold,...
At the HBB Group, we know that when it comes to sales, intelligence is valuable—but it’s not the kind you’re thinking of. While IQ (intelligence quotient) helps with problem-solving, product knowledge, and strategic thinking, it’s EQ (emotional intelligence) that...
Traditional leadership often focuses on power, authority, and control. But the most successful leaders flip this approach upside down. Instead of commanding from the top, they serve their team first—helping employees grow, develop, and succeed. This is the essence of...
January is the perfect month to set a clear direction for your business. But creating an effective business plan doesn’t just happen by writing down a few goals and calling it a day. At the HBB Group, we believe that a strong plan sets the stage for the...
The holiday season is over, and as the New Year celebrations settle, for many of us it’s time to get back to work. Sometimes January can feel like a slow crawl rather than a fresh start. People are still in holiday mode, and the energy of the season often gives way to...
As the year winds down, it’s an opportunity for leaders to reflect on what has shaped their businesses in 2024. These reviews are a chance to build a blueprint for growth and success in the coming year. We at the HBB Group have put together some key takeaways...
Customer reviews are the digital equivalent of word-of-mouth, and in the online world of today, they’re worth their weight in gold. No matter the size of the business you run, understanding how to harness the power of customer reviews can significantly...
KONA and HBB Group’s communication training can have a significant positive impact on staff retention, particularly by improving workplace relationships, employee engagement, and overall job satisfaction. In fact, research from Gallup has shown that organisations with...
Running a business is no small feat, and mistakes are bound to happen. The key is identifying those missteps early and knowing how to fix them before they turn into bigger problems. In fact, a study by the U.S. Small Business Administration shows that 20% of...
How AI Is Reshaping Sales Conversations26/11/2025
What Sales Managers Get Wrong About Motivation11/11/2025
What Difficult Customers can Teach You about Sales28/10/2025
Are You Managing Your Sales Team… or Micromanaging Them?15/10/2025
Is Your Sales Team Burning Out? The Warning Signs You Can’t Ignore01/10/2025