Garret Norris | Page 3 of 27 | Sales, Marketing, Negotiation & Call Centre Training Sydney, Melbourne, Brisbane, Australia and Globally

The Business Myths You’ve Been Told… And What Actually Works

by Sienna Anderson | Apr 29, 2025 | Business Tips, Management and Leadership

If you’ve been in business for more than, say, 10 minutes, you’ve probably been bombarded with advice—books, podcasts, social media posts, well-meaning “experts” telling you how to make it big. Some of it sounds amazing. Some of it feels like common sense. And...

HBB GROUP’s TTI DISC Difference

by Sienna Anderson | Apr 24, 2025 | DISC, Fun and Learning

At the HBB Group, we don’t just use DISC—we elevate it. While many businesses rely on basic DISC assessments to improve communication and teamwork, the HBB GROUP takes it a step further with the powerful insights of TTI Success Insights DISC. Backed by science...

5 Toxic Habits Sales Managers Don’t Realise They Have

by Sienna Anderson | Apr 16, 2025 | Management and Leadership, Sales Coaching

Managing a sales team isn’t for the faint of heart. You’re juggling numbers, egos, deadlines, and pressure from the top—and that’s just before lunch. But here’s the uncomfortable truth: even the most well-meaning sales managers can fall into toxic patterns that...

How Great Managers Get Employees to Work Harder—Without Burnout

by Sienna Anderson | Mar 19, 2025 | Management and Leadership

Getting employees to work harder isn’t about squeezing more hours out of them. It’s about inspiring them to WANT to give their best. The secret? Smart leadership, not endless grind. If your team is dragging, unmotivated, or on the verge of burnout, you might be...

The Benefits of Sales Coaching

by Sienna Anderson | Mar 5, 2025 | Management and Leadership, Sales Coaching

Breaking into sales can feel overwhelming. The pressure to close deals, build relationships, and handle objections is of course intimidating for beginners. But what if you could fast-track your success? The fastest way to master sales isn’t just through...

Toxic Leadership Red Flags: If You Do These 3 Things, You’re the Problem!

by Sienna Anderson | Mar 1, 2025 | Business Tips, Management and Leadership

Nobody thinks they’re a toxic leader. In fact, most toxic leaders believe they’re doing a great job. They chalk up their team’s frustration to “laziness,” their turnover rates to “entitlement,” and their constant micromanaging to “high standards.” But here’s the cold,...

EQ vs. IQ: Why Emotional Intelligence Is Your Secret Sales Weapon

by Sienna Anderson | Feb 18, 2025 | Business Tips

At the HBB Group, we know that when it comes to sales, intelligence is valuable—but it’s not the kind you’re thinking of. While IQ (intelligence quotient) helps with problem-solving, product knowledge, and strategic thinking, it’s EQ (emotional intelligence) that...

Servant Leadership: How Putting Your Team First Leads to Success

by Sienna Anderson | Feb 4, 2025 | Management and Leadership

Traditional leadership often focuses on power, authority, and control. But the most successful leaders flip this approach upside down. Instead of commanding from the top, they serve their team first—helping employees grow, develop, and succeed. This is the essence of...

5 Strategies for Creating an Effective Business Plan this Year

by Sienna Anderson | Jan 24, 2025 | Business Tips, Management and Leadership

January is the perfect month to set a clear direction for your business. But creating an effective business plan doesn’t just happen by writing down a few goals and calling it a day. At the HBB Group, we believe that a strong plan sets the stage for the...

Getting your Team Motivated after the Holidays

by Sienna Anderson | Dec 18, 2024 | Business Tips, Management and Leadership

The holiday season is over, and as the New Year celebrations settle, for many of us it’s time to get back to work. Sometimes January can feel like a slow crawl rather than a fresh start. People are still in holiday mode, and the energy of the season often gives way to...