The pursuit of success in business has become more challenging than ever. As a business owner or entrepreneur, you are constantly faced with numerous obstacles and decisions that can significantly impact the trajectory of your company. This is where a business coach...
Today customer-centricity is no longer just a buzzword; it’s an important aspect of a successful business. A customer-centric approach places the customer at the heart of your business strategy, ensuring that their needs, preferences, and satisfaction are top...
When people ask about our strapline “Hope is Not a Strategy” I ask them how often have they “hoped” that business will improve or “hoped” the new hire is a good fit, or “hoped” that sales will improve? When they respond with “Well everyone “hopes” for those...
We are fortunate to work with and have worked with many great brands and when we look at what makes a brand stand out, I can look at the work we did with Neil Roberts when he was at Samsung delivering our Customer Service Excellence training. The Samsung brand...
Effective sales management is essential for the success of any business. Sales managers play a critical role in many areas including: Driving revenue Motivating teams Achieving sales targets To excel in this dynamic role, sales managers must possess a unique...
Coaching vs Sales Team Training: Why You Need Both for Strong Results28/01/2026
What the best Salespeople are doing differently in 202619/01/2026
How AI Is Reshaping Sales Conversations26/11/2025
What Sales Managers Get Wrong About Motivation11/11/2025
What Difficult Customers can Teach You about Sales28/10/2025