THE BEST BUSINESS BLOGS OUT THERE
Get busy reading or get busy lagging! Best Business Blogs brings you tips and strategies for you to use to grow your business. Additionally, it gives you an insight into how we do what we do and why we are so successful.
Put simply, we practice what we preach, and we value what we teach.
Get reading and learning. Enjoy the journey.
Horse’s Ass Will I Do It The Old Way!!
This weekend I was speaking with a friend of mine while he was helping me with some landscaping at home. I was venting about how I am writing an article about “Old Fashioned Sales” as I was sick of people saying that to be successful in sales one can’t do it the “old...
The Art Of Setting The Right Price
One of the secrets of a successful and profitable business is the right pricing of the products. When done correctly, product pricing can improve your sales performance, creating the foundation for a business that will prosper in the long run. Otherwise, get your...
Get To The Point When Selling Over The Phone
Brevity is an important aspect of any time constricted business interaction such as sales. However, with the myriad of distractions here and there, it can be challenging for sales agents to focus and just get to the point when selling over the phone. There are...
Spring Cleaning Your Business
Spring cleaning is a term which means a thorough cleaning of a house or a room. It is a tiring task, but highly necessary nonetheless. In the business context, spring cleaning means revisiting the basics of your business, improving what is working and fixing what is...
Emotional Contracting In Business
The changing landscape of today’s workplace and social translucence requires businesses to redefine their concept of doing business and maintaining relationships. In this context, the emotional contract – also known as psychological contract – has taken on critical...
Effective Ways To Manage The Growing Pains Of New Leadership
Being a new leader in an existing team can be very challenging. Regardless of whether you are assigned to lead a project or manage a group of people for the long haul, stepping into a new leadership position can cause a lot of upheavals. But on the other hand, landing...
Objection Handling – Objections Are NOT Rejections
Objections are an inevitable part of selling. Some objections are valid reasons to disqualify, while others are simply an attempt to ward you off. How you respond to these objections can be the difference between a successful sales process or a closed file. Sales...
What Makes A Business Customer Centric?
In life or in business, having a genuine connection with people makes one grow and strive to be better. While much of the small interactions with customers are often left to chance, the customer-centric business makes plans to make those interactions happen and...
The Secret to being a Calm but Assertive Sales Professional
Many customers have changed their outlook towards salespeople nowadays. It has become much harder to catch their attention and willingness to listen to the impromptu sales pitch, let alone please them with the way salespeople deal with them. That is why many sales...
Be A Strong Not Aggressive Business Leader
Business leaders are often seen as tough and aggressive people that lead their company to success. However, not all aggressive business leaders have the right characteristics to create a conducive work environment, let alone win the trust and respect of their...
Why Are Keywords So Important for Your Online Sales?
Keywords hold extreme importance for a business whose websites are a crucial extension of their operations. When used properly, keyword-optimised websites can result in better search results and increase traffic to an online store. Ultimately, it also helps a business...
You Really Like Me?
Getting the market to “know” your company is critical to your success, and a striking logo is the fastest way to make that happen. But that’s not the only thing you need to accelerate your sales. If customers actually “like” doing business with you, that’s a massive...
Don’t let your ego make the tough decisions
In any business, the main decision-makers are the heads and the owners, but decision-making itself is a tough process. There are many factors to consider, people to keep in mind, and your business’ well-being to look out for. However, there may be times that you just...
6 Reasons To Be A Straight-Shooting Leader
Conflicts and problems are inevitable in any business. And often, the challenge of problems does not lie within the problem itself, but on how one chooses to deal with it. Despite reluctance, business leaders have to confront conflicts straightforwardly in order to...
Does This Look Familiar?
You see, there’s a lot of strategy that goes into designing a brand that can effectively represent a company’s values while simultaneously helping to create a positive association with its customers. Do you know the three cornerstone goals that anchor all of the best...
5 Signs A Sales Deal Is A Terrible Deal
There’s an old adage that says, “One rotten apple spoils the whole barrel.” If we apply this in the sales context, it absolutely holds true. Salespeople spend a lot of time and effort to close what they think is a ‘big win’ for them, and for their company in general....
Are You A Leader Or A Manager? Here Are The Differences You Should Know!
Are you a leader or a manager? Do you lead your people, or do you manage your business? These are the questions that have always been asked by many entrepreneurs and also have been responded in different ways. Although it can be quite confusing, what many people don’t...
Why You Should Fire Your Marketing Agency
Firing a marketing agency is an unsettling process, yet essential to keep a business moving forward. There are cases when it is the fault of the marketing agency, who fails to communicate or produce results effectively. Sometimes, it is the fault of the client, who...
Top Things You Need To Know Before Hiring Salespeople
Achieving positive sales result is no easy accomplishment. It requires an efficient sales process, positive brand image, and quality product and service to entice a single customer to make a purchase decision. To make this complex process less of a headache, a...
Where Has All The Customer Service Gone?
Excellent Customer Service is one of the clichéd catch phrases that every company SAYS is important to them, but too few seem to really emulate. As someone with a background in customer service in a multitude of industries, I’ve seen firsthand the importance of making...
8 Essential Attributes Of Leaders People Want To Follow
With the abundance of articles written about leadership, it’s safe to say that people want to know the secrets of how to become an effective leader. Not just a leader – but a leader that people want to follow. In business, or in life in general, being a leader that...
What Makes An Impressive Business Leader?
“People buy into the leader before they buy into the vision.” – John Maxwell Leadership has a great importance in every business organisation for without it, maximum efficiency will not be achieved, and organisational goals will not be reached. Whether you own a small...
Has the Customer been provided with a Correct and Relevant Solution?
As more and more customers reach businesses through different channels such as social media, website, email, and telephone, the need to provide correct and accurate information to customers has become more important. But while this should be an easy task for...
7 Proven Tips To Improve Your Call To Sale Conversion
Let’s face it, landing a sale is very hard, but winning a customer over the phone is much harder. Because of the changing preferences of consumers these days, achieving a high call to sales conversion has also become tougher. But that doesn’t mean that phone sales...
How Courteous And Professional Was Your Agent During The Call?
Establishing a good rapport with customers is an essential aspect to ensure a good customer experience. To achieve this, every agent must remain compliant with the proper call etiquette specially developed for the call centre operations of the business. If every agent...
Call Centre KPI’s That You Should Monitor For Success
Knowing how your call centre operations perform is a vital process to ensure that you are reaching your business goals effectively. By implementing and constant monitoring of the right call centre Key Performance Indicators (KPIs), you will be able to measure your...
Has The Agent Captured Key Customer Information To Help/Sell?
In order to achieve maximum customer satisfaction, your business must be able to instil the feeling that they matter to your business. And to do that, you need to fully understand them. Who they are, where they are what they want, how they want it, when they want it,...
7 Tips To Achieve First Call Resolution
According to consumers, customer service agents failed to answer their questions 50% of the time. Whenever a customer encounters a problem with your product, or even on your website, chances are they will reach out to one of your customer service agents first before...
5 Ways Business Consultants Can Make Your Business More Successful
As competition gets stiffer, many business owners would not deny the fact that getting on top of the competition is getting harder than ever. Furthermore, with the pressure to utilise new technology, adapt with the changing market preferences, and constantly innovate,...
How Will The Ageing Population Of Baby Boomers Affect Your Business?
Year after year, the number of baby boomers retiring from their jobs are creating significant impact not only on the national economy but on businesses as well. Baby boomers - those born between 1946 and 1964 - has begun to turn 65 years of age, and their spending...
Healthy Business Builder is part of the HBB Group, and when you engage with us you have complete access to a range of services to grow your staff and business. Call us today for a confidential and inspiring conversation 1300 833 574 or email: info@hbbausgroup.com.au