by Sienna | Feb 4, 2025 | Management and Leadership
Traditional leadership often focuses on power, authority, and control. But the most successful leaders flip this approach upside down. Instead of commanding from the top, they serve their team first—helping employees grow, develop, and succeed. This is the essence of...
by Sienna | Jan 24, 2025 | Business Tips, Management and Leadership
January is the perfect month to set a clear direction for your business. But creating an effective business plan doesn’t just happen by writing down a few goals and calling it a day. At the HBB Group, we believe that a strong plan sets the stage for the...
by Sienna | Dec 18, 2024 | Business Tips, Management and Leadership
The holiday season is over, and as the New Year celebrations settle, for many of us it’s time to get back to work. Sometimes January can feel like a slow crawl rather than a fresh start. People are still in holiday mode, and the energy of the season often gives way to...
by Sienna | Dec 4, 2024 | Business Tips, Management and Leadership
As the year winds down, it’s an opportunity for leaders to reflect on what has shaped their businesses in 2024. These reviews are a chance to build a blueprint for growth and success in the coming year. We at the HBB Group have put together some key takeaways...
by Sienna | Nov 19, 2024 | Business Tips
Customer reviews are the digital equivalent of word-of-mouth, and in the online world of today, they’re worth their weight in gold. No matter the size of the business you run, understanding how to harness the power of customer reviews can significantly...
by Sienna | Nov 6, 2024 | Business Tips, Fun and Learning
KONA and HBB Group’s communication training can have a significant positive impact on staff retention, particularly by improving workplace relationships, employee engagement, and overall job satisfaction. In fact, research from Gallup has shown that...
by Sienna | Oct 22, 2024 | Business Tips, Management and Leadership
Running a business is no small feat, and mistakes are bound to happen. The key is identifying those missteps early and knowing how to fix them before they turn into bigger problems. In fact, a study by the U.S. Small Business Administration shows that 20% of...
by Sienna | Oct 9, 2024 | Management and Leadership
As a sales leader, your influence goes beyond assigning quotas and tracking performance. Great leaders set the tone, not by giving commands but by rolling up their sleeves and showing the way. When you lead by example, you don’t just inspire your team—you build a...
by Sienna | Sep 27, 2024 | Customer Service Excellence
Customer satisfaction in any business is a must-have. Happy customers are not only more likely to stay loyal, but they’re also your best marketers. Research by Bain & Company shows that loyal customers are five times more likely to repurchase, four times...
by Sienna | Sep 11, 2024 | Business Tips, Management and Leadership
Building a business isn’t just about having a great idea—it’s about making that idea work. And for that, you need a solid business strategy. Whether you’re a startup, a growing company, or an established brand looking to revamp your approach, a strong...