THE BEST BUSINESS BLOGS OUT THERE
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How can DISC Training help in Conflict Resolution?
Most conflicts in the workplace arise from communication issues. Are there misunderstandings, poor communication, or lack of clarity in instructions? Do you have differences in personalities, work styles, or approaches that create friction between coworkers? Are there...
The importance of having a “WHY” Statement
In the search for personal and professional fulfilment, having a clear purpose serves as a guiding light, illuminating the path forward and infusing our actions with meaning. At the heart of this clarity lies the "why" statement—an articulation of our deepest...
“Emotion for home, Passion for business” – Garret Norris
I have been using this for years and it rings true. I often say that “One will find it very difficult to get me emotional about work, passionate, absolutely but I keep my emotions for my loved ones." We often find ourselves balancing the warmth and familiarity of...
Why body language and communication in the workplace are so important
In the modern workplace, we cannot undervalue the importance of effective communication. Beyond the words we speak, lies an unspoken language, that is, body language. This silent communicator, often overlooked, holds the key to establishing meaningful connections in...
The difference between Leading and Managing
Contrary to popular belief, being a Manager does not automatically make you a Leader. In business, the terms "leader" and "manager" are often used interchangeably, but they represent different roles and responsibilities. Here are some notable differences between...
Has your Business “Outgrown” your Salespeople?
CASE STUDY – “Comfortable and Underachieving” Sales Team of an International Manufacturer & Distributor of Building Products Initial situation Nearly all of the team conveyed a sense of 'being quite comfortable'. Sales force productivity, ROI and effectiveness was...
How to Manage Underperforming Staff
What’s Green and Makes you Cry? – MANAGERS READ THIS! As a young man in London starting out my career, I worked for a manager who was infamous for addressing non-performing staff by just getting rid of them. How he would do this was to call them into his office...
How to Embrace Failure in Business
Embracing failure in business is not about celebrating setbacks but rather about developing a mindset that sees failures as valuable learning opportunities. Failures provide people with valuable lessons and insights that can help them improve and succeed in the...
The Importance of Emotional Intelligence in Business
Emotional intelligence, also known as ‘EI’, is a skill used to understand and manage your emotions in a positive way. Some benefits of mastering a high level of emotional intelligence include: Stress relief Effective communication Having empathy for others Reducing or...
Why your business should invest in training your team in 2024
Staff development is an important component of business success that not only improves the skills of your team, but also boosts motivation and engagement. Even with the most skilled of staff, there is always room to improve. Investing in staff training is a strategic...
How to manage workplace stress in the lead up to the end of year
The lead up to the end of the year can be a stressful time in many workplaces. Extreme stress in the workplace can lead to so many issues including: Decreased employee engagement Staff burnout The breakdown of teams There are ways you can manage workplace...
What makes a Business Successful?
The burning question that is not as simple as it may seem. Contrary to popular belief, money is the result of business success, not the cause. For business owners and entrepreneurs, the definition of success is usually not measured in dollars at all. Business...
50 Powerful Sales and Customer Service quotes – Updated
In sales and customer service, particularly at this time of year, it is easy for teams to feel burnt out or unmotivated. We’ve put together a list of 50 inspirational, energetic Sales and Customer Service Quotes to boost morale and encourage your team in the lead up...
Why Does Your Business Need A Business Coach?
The pursuit of success in business has become more challenging than ever. As a business owner or entrepreneur, you are constantly faced with numerous obstacles and decisions that can significantly impact the trajectory of your company. This is where a business coach...
How can I make my Business more Customer-Centric?
Today customer-centricity is no longer just a buzzword; it's an important aspect of a successful business. A customer-centric approach places the customer at the heart of your business strategy, ensuring that their needs, preferences, and satisfaction are top...
Planning for Success: 8 Tips to Develop a Powerful Business Growth Strategy
When people ask about our strapline “Hope is Not a Strategy” I ask them how often have they “hoped” that business will improve or “hoped” the new hire is a good fit, or “hoped” that sales will improve? When they respond with “Well everyone “hopes” for those...
5 Ways To Make Your Business Stand Out & Stay Ahead Of The Competition
We are fortunate to work with and have worked with many great brands and when we look at what makes a brand stand out, I can look at the work we did with Neil Roberts when he was at Samsung delivering our Customer Service Excellence training. The Samsung brand...
Importance of Management Training For Sales Managers
Effective sales management is essential for the success of any business. Sales managers play a critical role in many areas including: Driving revenue Motivating teams Achieving sales targets To excel in this dynamic role, sales managers must possess a unique...
What Might The Future of Sales Look Like? 5 Predictions For The Future of The Sales Industry
Have you ever wondered what the future might look like in your industry? How much will things change? How will you keep up with the ever-changing business world? Many of us don’t like too much change, and the thought of drastic changes in the future can be...
What Does Your Car Say About Your DISC Behaviour Style?
The car we choose to drive can be seen as an extension of our behaviour style and preferences. Just as our clothing style or home decor can reflect aspects of who we are, the car brand we opt for can provide insights into our DISC behaviour style. DISC is a...
7 Objection Handling Strategies For Sales
In the world of sales, objections are a common occurrence. Have you ever found yourself preparing for an important sales pitch? You’ve spent weeks researching your prospect's industry, analysing their needs, and crafting a compelling presentation. You felt confident...
8 Ways To Utilise Your Budget Before EOFY
With the end of the financial year (EOFY) approaching, it's an excellent time for businesses to take stock of their financial situation, and make strategic decisions about how to allocate their remaining budget. Here are eight ways businesses can utilise their...
5 Leadership Mistakes & How To Avoid Them
Leadership is a challenging task, and even the most experienced leaders make mistakes. However, what sets great leaders apart is their ability to learn from their mistakes and become better leaders. Here are five common leadership mistakes and how you...
10 Ways To Read Body Language The Right Way
Body language is an essential form of communication that often goes unnoticed or misunderstood. People communicate their thoughts, feelings, and intentions through their body language, and it can be an incredibly powerful tool in understanding and connecting with...
5 Sales Tips When It Comes To Understanding Customer Psychology
The key to excellent customer service is to understand your customer. Furthermore, the best way to get your existing customers to stay with your brand is to understand their behaviour. When you understand your customer, you will know what they truly want...
8 Inspirational Quotes From Influential Women
Throughout history, women have made significant contributions to society in various fields, including politics, science, literature, and entertainment. Here are some of the most inspiring quotes from influential women that have left an unforgettable mark...
4 Differences Between DISC & MBTI
DISC and the MBTI® (Myers-Briggs Type Indicator) are widely used in organisations around the world. DISC has grown immensely over the past two decades and since DISC instruments are provided through multiple vendors, the exact numbers of instruments used is...
5 Ways To Increase Revenue In Your Business
When your run a business you invest not only your money but also your time and energy. Revenue is what keeps companies going- and increasing revenue is important to sustaining the growth of any business. Here are 5 ways you can increase revenue in...
What Is Your Gifting Personality?
Christmas time is all about giving, and we all give in a different way. Research tells us that there is a direct link between generosity and happiness. What do the gifts we choose reveal about our personality? Gift giving can: Show you care about others Support...
3 Key Tips To Being A Strong Business Leader
A Strong Business Leader has exceptional people-skills They use influence, not intimidation, to guide their team in achieving company goals They are confident, self assured, use eye-contact and keep their ego in check. A strong leader will:...
Healthy Business Builder is part of the HBB Group, and when you engage with us you have complete access to a range of services to grow your staff and business. Call us today for a confidential and inspiring conversation 1300 833 574 or email: info@hbbausgroup.com.au